Business Solutions Consultant II - Associate

iCapital; Colorado Springs (CO); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Equity for all full-time employees

Annual performance bonus

Employer matched retirement plan

Comprehensive healthcare (dental/vison

Unlimited PTO

Job summary

iCapital is seeking a Business Solutions Consultant II - Associate to lead requirements gathering and analysis, driving the development team's understanding of client needs through the full SDLC.

The role focuses on life/annuity products, collaborating with product and testing teams, and delivering unambiguous specifications to support software releases. Office-based with some remote flexibility, locations include Des Moines, IA; Colorado Springs, CO; and Salt Lake City, UT.

Qualifications

• 3+ years in financial services or insurance industry.
• 2+ years gathering and writing business and technical requirements in an SDLC environment for life or annuity products.
• Knowledge of Life or Annuity products and insurance products.

Responsibilities

• Refine documentation for clarity and consistency for development and testing teams.
• Analyze customer requests to assess system impacts and discuss benefits and tradeoffs.
• Gather data from multiple sources to develop solutions to business challenges.
• Evaluate potential solutions and make informed tradeoff decisions.
• Identify and analyze problems and recommend effective solutions.
• Elicit customer requirements through reviews, workflow analysis, and walkthroughs.
• Develop clear, concise specifications with appropriate detail.

Skills

Requirements gathering

SDLC familiarity

Cross-functional collaboration

Job description

Business Solutions Consultant II - Associate

About the Role

iCapital is looking to hire a Business Solutions Consultant to serve as a lead role in research and requirement analysis. This individual will complete the requirements that the Development team will use to develop or enhance the company’s product offerings and require little guidance. This role is involved throughout the software development life cycle starting with requirements gathering and continuing all the way through to the successful release of the software.

Responsibilities

• Refinedocumentation for clarity and consistency by anticipating questions from development and testing teams and ensuring content is unambiguous and complete.
• Analyzecustomer requests to assess system impacts and engage customers in discussions regarding the benefits and tradeoffs of proposed updates.
• Expandindustry knowledge of insurance products through continuous learning and research.
• Gatherdata from multiple sources, including customers, product guides, marketing materials, prospectuses, style guides, and mockups, to develop solutions to business challenges.
• Evaluatepotential solutions and make informed tradeoff decisions.
• Implementstandard and non-standard customer requirements within at least one platform.
• Identifyand analyze problems while recommending effective solutions.
• Manageday-to-day issues and challenges independently with minimal oversight.
• Generateinnovative ideas by evaluating client requirements and system functionality.
• Resolveless complex client issues directly and engage senior team members when appropriate.
• Elicitcustomer requirements through documentation reviews, workflow analysis, and walkthrough sessions.
• Assesscustomer needs and business situations independently and in collaboration with others.
• Developclear, concise specifications with an appropriate level of detail.

Qualifications

• 3+ years working experience in the financial services or insurance industry, either directly through sales and marketing support, illustration or through a vendor position
• 2+ years of experience in gathering and writing business and technical requirements in an SDLC environment for life or annuity products is required
• Knowledge of Life or Annuity products and insurance products is required
• Industry Certifications and/or licenses is preferred
• Understanding of Agile or Waterfall Software Development Life Cycle

The base salary range for this role is $75,000 to $90,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position can be based in the greater Des Moines, IA area, the greater Colorado Springs, CO area, or the greater Salt Lake City, UT, area.

iCapital is proud to be an Equal Employment Opportunity and Affimative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

iCapital uses AI-enabled technology to compare your application against our job requirements and to assist in our hiring process.