Business Solutions Analyst

KGS Technology Group, Inc; United States; Hybrid; USD 50,000 - 70,000; Full time

Job summary

KGS Technology Group, Inc is seeking a detail-oriented Business Solutions Analyst to support business operations, evaluate processes, gather requirements, and recommend technology-driven solutions. This entry-level role welcomes recent graduates or candidates with up to two years of experience in business analysis, information systems, data analysis, or related fields.

The role involves collaborating with stakeholders, project managers, and IT teams to identify challenges, improve workflows, and

Qualifications

• Bachelor's degree in a related field and up to 2 years of relevant experience.
• Familiarity with SDLC, Agile and Scrum methods.
• Basic knowledge of SQL, data analysis, and reporting concepts.
• Proficient in Microsoft Excel, Word, PowerPoint and documentation tools.

Responsibilities

• Gather, document, and analyze business requirements from stakeholders and end users.
• Evaluate existing business processes and identify opportunities for improvement.
• Assist in translating business requirements into functional specifications for technical teams.
• Prepare BRDs, FRDs, process flows, and user stories.

Skills

Analytical thinking

Communication

Problem solving

Team collaboration

Education

Bachelor's degree in Business Administration, Information Systems, Computer Science, Information Technology, Engineering, Finance, or a related field

Tools

Jira

Confluence

Microsoft Visio

Power BI

Job description

Work Arrangement: On-site / Hybrid / Remote, depending on business requirements

Job Summary

We are seeking a detail-oriented and analytical Business Solutions Analyst to support business operations, evaluate existing processes, gather business requirements, and recommend technology-driven solutions. The ideal candidate will collaborate with business stakeholders, project managers, and IT teams to identify operational challenges, improve workflows, and support the implementation of effective business solutions.

This is an entry-level opportunity suitable for recent graduates and candidates with up to two years of experience in business analysis, information systems, data analysis, or related fields.

Key Responsibilities

• Gather, document, and analyze business requirements from stakeholders and end users.
• Evaluate existing business processes and identify opportunities for improvement.
• Assist in translating business requirements into functional specifications for technical teams.
• Prepare business requirement documents (BRDs), functional requirement documents (FRDs), process flows, and user stories.
• Collaborate with developers, QA analysts, project managers, and business teams to support solution development.
• Perform basic data analysis using Microsoft Excel and SQL to identify trends and support decision-making.
• Assist with User Acceptance Testing (UAT), test case preparation, defect tracking, and validation of system functionality.
• Maintain project documentation, meeting notes, status reports, and requirement traceability records.
• Support Agile/Scrum ceremonies, including sprint planning, daily stand-ups, and backlog reviews, as applicable.
• Monitor project progress and communicate issues, risks, and updates to relevant stakeholders.
• Assist with troubleshooting business application issues and coordinate resolutions with technical teams.
• Contribute to continuous improvement initiatives and ensure solutions align with business objectives.

Required Qualifications

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Information Technology, Engineering, Finance, or a related field.
• 0–2 years of relevant professional experience; internships and academic projects may be considered.
• Basic understanding of business analysis methodologies and software development life cycle (SDLC).
• Familiarity with Microsoft Excel, Word, PowerPoint, and other documentation tools.
• Basic knowledge of SQL, data analysis, and reporting concepts.
• Understanding of business process mapping, workflow analysis, and requirements documentation.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent written and verbal communication skills.
• Ability to collaborate with cross-functional teams and manage multiple tasks effectively.
• Strong attention to detail and willingness to learn new technologies and business applications.

Preferred Qualifications

• Familiarity with Jira, Confluence, Microsoft Visio, Power BI, or similar tools.
• Basic knowledge of Agile and Scrum methodologies.
• Exposure to requirements gathering, process improvement, or software testing.
• Understanding of dashboards, KPIs, and business performance reporting.
• Knowledge of CRM, ERP, or other enterprise business applications.
• Relevant academic projects, internships, or entry-level certifications in business analysis.

Technical Skills

• Business Analysis: Requirements gathering, gap analysis, process mapping, documentation.
• Data & Reporting: Microsoft Excel, basic SQL, reporting, data validation.
• Methodologies: SDLC, Agile, Scrum, continuous process improvement.
• Analytical thinking and problem-solving
• Stakeholder communication and collaboration
• Documentation and organizational skills
• Adaptability and eagerness to learn
• Time management and attention to detail
• Teamwork and professional communication

Education and Experience

Candidates with a Master's degree and 0–2 years of experience are encouraged to apply. Employers may consider relevant internships, coursework, certifications, and academic projects when evaluating entry-level candidates.

Note:

Actual responsibilities, required tools, work authorization requirements, and experience criteria may vary by employer and client project.