Business Services Coordinator - Journey

The University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 43,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid leave

Retirement plans

Job summary

The University of North Carolina at Chapel Hill is seeking a Business Services Coordinator (Journey) in the OBGYN-GOGM department. Based in Chapel Hill, this role coordinates administrative, financial, and operational activities to keep the department running smoothly and deliver high-quality patient care and educational support.

The position requires a Bachelor's degree in business administration or related field, strong scheduling and communication skills, and experience in complex academic or

Qualifications

• Bachelor's degree in business administration or related discipline; or equivalent combination.
• Experience coordinating administrative, financial and operational activities in academic/healthcare settings.
• Strong scheduling and communication skills; ability to manage competing priorities.

Responsibilities

• Coordinate a variety of administrative, financial, and operational activities for the department.
• Serve as a central business operations resource supporting clinical, academic, and operational leadership.
• Ensure continuity, compliance, and efficiency across departmental functions.
• Collaborate with faculty, providers, administrators, staff, learners, and external partners.

Skills

Executive support

Scheduling coordination

Communication

Education

Bachelor's degree in business administration

Tools

Microsoft Office Suite

Adobe Acrobat

Qgenda

Job description

Posting Information
Posting Information
Department OBGYN-GOGM-412470
Career Area Administrative/Clerical Support
Is this an internal only recruitment? No
Posting Open Date 10/06/2026
Application Deadline 10/13/2026
Position Type Permanent Staff (SHRA)
Position Title Business Services Coordinator - Journey
Salary Grade Equivalent NC09 / GN07
Working Title Business Services Coordinator
Position Number 00004834
Vacancy ID P021443
Full-time/Part-time Permanent/Time-Limited Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week 40
Work Schedule
Monday – Friday, 8:00am – 5:00pm
Work Location Chapel Hill, NC
Position Location North Carolina, US
Hiring Range $43,325 - $55,000
Pay Band Information
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .
Notice to Applicants This position is not eligible for H-1B sponsorship.
Position Summary Information
Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose Of Organizational Unit
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.
Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We prepare tomorrow’s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.
Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.
Position Summary
The UNC School of Medicine is a nationally recognized leader in academic medicine, dedicated to improving the health and well-being of North Carolinians and the broader communities we serve. Through excellence in patient care, education, and research, we deliver high-quality clinical services, prepare future healthcare professionals and scientists, and advance innovative research addressing critical health needs. As one of the nation’s top public medical schools with nationally ranked programs in primary care and NIH -funded research we foster a collaborative, diverse, and professional environment while working in close partnership with UNC Health to expand access, reduce health disparities, and improve outcomes across North Carolina and beyond.
Within this mission, the Department of Obstetrics and Gynecology is devoted to the comprehensive healthcare of women, often serving as a patient’s primary and sometimes sole source of medical care. The Division of General Obstetrics, Gynecology, and Midwifery provides full-spectrum care, including the management of normal and high-risk pregnancies, childbirth, and comprehensive gynecologic services encompassing preventive, medical, and surgical care.
This is a Business Services Coordinator position within the UNC Department of Obstetrics and Gynecology, Division of General Obstetrics, Gynecology, and Midwifery. The Division includes 27 faculty physicians, 8 Advanced Practice Providers, 2 clinical fellows, 20 midwives, and 5 administrative staff, supporting care delivery across 17 clinical locations, including hospital-based and community sites such as Weaver Crossing, Panther Creek, HMOB , Chatham County, and the NC Women’s Prison. Delivering high-quality obstetrical and gynecological care requires strong coordination between clinical and administrative teams. This Business Services Coordinator role is integral to that effort, serving as a central liaison across faculty, providers, administrators, staff, learners, and external partners, ensuring effective communication, operational continuity, and exceptional patient-centered service.
This position serves a critical operational role requiring advanced administrative, financial, and business coordination expertise. The position independently coordinates a variety of administrative, financial, and operational activities, applying and interpreting established University and departmental policies and procedures to resolve routine and moderately complex operational issues, determine appropriate next steps, and ensure seamless departmental operations.
The Business Services Coordinator position serves as a central business operations resource for assigned business and operational processes, supporting clinical, academic, and operational leadership. This role is essential to maintaining continuity, compliance, and efficiency across departmental functions, making it imperative to recruit and retain a highly skilled, experienced professional capable of managing complex responsibilities in a dynamic academic medical environment.
Minimum Education And Experience Requirements
Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Management Preferences

• The ideal candidate will bring demonstrated experience working in a complex academic or healthcare environment, with particular strength in managing provider schedules and coordinating high-volume, multifaceted clinical operations.
• Preferred candidates will the following software skills: advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint), working knowledge of Adobe Acrobat (enabling the creation and management of professional documents, reports, and digital content), and experience with advanced scheduling platforms (including Qgenda).
• A high level of professionalism and integrity, including the proven ability to exercise sound judgment and discretion when handling confidential and sensitive information.
• Experience providing executive-level administrative support to faculty leadership, including coordination of complex priorities, is highly valued; additionally, familiarity with graduate medical education or fellowship program administration is strongly preferred, as it supports the programmatic and operational needs of the division.
• Knowledge of university systems, policies, and procedures particularly within a UNC or comparable academic setting is preferred and considered a significant asset that will facilitate seamless integration into the role.
  

Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Not Applicable.
Position/Schedule Requirements
Special Instructions
Quick Link https://unc.peopleadmin.com/postings/326568
Contact Information
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.