Business Rules Analyst - Risk

eBay; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

eBay is seeking a Business Rules Analyst to work in their Dublin office, focusing on buyer risk and payment fraud analysis. The ideal candidate will leverage strong analytical and communication skills to drive change initiatives, maintain documentation, and collaborate effectively across global teams. This role is pivotal in ensuring eBay's ongoing commitment to security and innovation in ecommerce.

Qualifications

• Strong understanding of buyer risk and fraud in payments.
• Excellent social, communication, and influencing skills.
• Experience in project and change management.

Responsibilities

• Analyze reports and identify potential issues.
• Lead change initiatives and maintain documentation.
• Collaborate with various teams on project management.

Skills

Analytical skills

SQL

Excel PivotTables

Data visualization

Communication skills

Leadership

Education

Bachelor's Degree or equivalent

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

The team is searching for a Business Rules Analyst with experience in buyer risk and payment fraud, to join us in our Dublin office! We are responsible for staying current on new risk trends and strategies by analysing reports, engaging with global teams to identify potential issues, and conducting ad hoc statistical analysis. You will lead and manage change for the team, including developing and driving effective change plans while balancing execution and efficiency with risk mitigation. This individual will be a go-to person for any technical queries and be an excellent communicator with a can-do attitude.

Job Description:

1. Partner effectively and maintain positive relationships with Policy, Customer Operations and global cross functional teams.
2. Promote standard methodology sharing across global teams as well as within own function, supporting shared learning.
3. Rule Creation, Organisation, Innovation and Maintenance of documents.
4. Assist in maintaining rule platform, deploying rule sets, and triaging and tracking bugs.
5. Lead complex projects including collaboration with business unit, product management and GCX.
6. Effectively resolve conflict, remove roadblocks and support or lead on decision-making or partner concerns that arise.
7. Make sound decisions in ambiguous or difficult situations, including when under pressure, and is not afraid to challenge the status quo.

Key Requirements:

1. Excellent understanding of Buyer risk and Fraud in Payments.
2. Proven analytical skills and ability to define & clearly articulate success by metrics and data-driven measurements to detect fraud.
3. Strong SQL, Excel PivotTable, and other data visualisation experience. Basic skills in R, Python etc., and/or ability to build useful tools for the group.
4. Phenomenal social skills, communication, and influence abilities.
5. Excellent presentation skills.
6. In-depth knowledge of eBay’s policies, tools, systems.
7. Self-starter with the ability to work effectively autonomously, and willing to enable the success of partners worldwide.
8. Project/Change Leadership experience, successfully managing project timelines and multi-tasking.
9. Strong sense of doing the right thing for our customers globally.
10. Leadership experience in a cross-functional organization.
11. Experience with senior leadership and delivering executive summaries and presentations.
12. Bachelor’s Degree or equivalent experience; certifications like PMP, PRINCE2, Six Sigma, Agile are a plus.

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