Business Risk & Controls Office Specialist

Support.com; Frisco (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading company seeking a BRCO Specialist to play a critical role in risk management. This position involves guiding the business in identifying and mitigating risks, collaborating with cross-functional teams, and ensuring adherence to compliance standards. The ideal candidate will have strong analytical and leadership skills, with knowledge of the banking industry.

Qualifications

• Knowledge of banking industry products and workflows.
• Ability to educate colleagues on risk management and controls.
• Strong analytical skills with high attention to detail.

Responsibilities

• Collaborates with 1LOD on risk management frameworks and controls.
• Provides leadership and coaching to manage risks effectively.
• Develops and distributes risk reporting for informed decision making.

Skills

Analytical skills

Risk management

Compliance

Communication

Leadership

Job description

Description BRCO Specialist The Business Risk and Control Officers (BRCOs) play a pivotal role in guiding the business to identify and understand risk exposures and the controls needed which are integral to reducing risk and safeguarding our customers and colleagues. BRCOs are critical to the success of the Risk Management Lifecyle and play a role in Planning, Identifying, Assessing, Mitigating, Monitoring, and Reporting. BRCOs are members of the First Line of Defense (1LOD) who:

• Provide leadership and coaching to the 1LOD to proactively identify and effectively manage risks.
• Translate and educate 1LOD to enable and drive business relevant implementation of Second Line of Defense (2LOD) risk management frameworks, policies, taxonomies, and inventories.
• Review, validate, and test 1LOD activities to ensure adequate control design and effective control operation.
• Provide credible challenge to 1LOD colleagues, ensuring safeguard and risk mitigation measures are upheld in decision making and adherence to 2LOD frameworks and policies prior to 2LOD review.
• Drive two-way collaboration across 1LOD and 2LOD; liaise between 1LOD and 2LOD to drive engagement throughout the risk management lifecycle.
• Collaborate and coordinate across the organization to help navigate and mitigate horizontal risk promoting resilience and ensuring safety and soundness.
• Document, aggregate and report risk in accordance with the risk management lifecycle.

The Business Risk and Control Office (BRCO) Specialist for the Line of Business will be assigned to support two or more of the specialty areas: RCSA, Control Design, Issue Management, Control Testing, and Metrics - Reporting based on the volume and prioritization of deliverables, as well as the structure of the team. The BRCO Specialist role will also be responsible for helping advise, guide, support and/or own 1LOD additional risk activities, while ensuring alignment to 2LOD frameworks and policies, in topics such as Exams, Compliance, Third-Party Risk, Model Risk, Compliance, Human Capital, and Business Continuity. Position Responsibilities Collaborates with 1LOD on risk management frameworks, tools, regulatory requirements and how to build and maintain internal controls

• Provides leadership and coaching to 1LOD to proactively identify and effectively manage risks.
• Translates and educates 1LOD to enable and drive business relevant implementation of Second Line of Defense (2LOD) risk management frameworks, policies, taxonomies, and inventories.
• Drives two-way collaboration across 1LOD and 2LOD; liaise between 1LOD and 2LOD to drive engagement throughout the risk management lifecycle.
• Collaborates and coordinates across the organization to help navigate and mitigate horizontal risk promoting resilience and ensuring safety and soundness.
• Drives a strong enterprise risk culture by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency, and escalation.
• Learns continuously about the line of business to strengthen subject matter expertise and provide more valuable application of risk guidance.
• Collaborates with and supports other BRCO team members to ensure a robust and comprehensive implementation of 2LOD frameworks within 1LOD.

Supports two or more of the specialty risk areas: RCSA, Control Design, Issue Management, Control Testing, and Metrics - Reporting

• Identifies, assesses, and documents risks within 1LOD.
• Engages with 1LOD in the development and implementation of control designs to ensure effective measures are in place to manage risks.
• Ensures 1LOD adherence and alignment to the Issues Management policy.
• Conducts structured reviews to validate processes and controls function as intended to mitigate risk, including SOX controls.
• Develops, produces, and distributes timely, accurate, and transparent risk reporting to enable informed decision making by senior management and other key stakeholders.

Provides credible challenge to 1LOD colleagues, ensuring safeguard and risk mitigation measures are upheld in decision making and adherence to 2LOD frameworks and policies prior to 2LOD review. Advises, guides, supports additional risk activities required for a well-functioning organization, such as:

• Exam related activities: Supports exam related activities including regulatory, 2LOD, Internal Audit, various internal Risk Pillars, etc. Gathers data, answers questions, reviews materials, responses and validate 1LOD remediation work (e.g. artifacts, action plans, etc).
• Compliance Liaison - Understands and translates how to apply the identified rules, regulations, and laws to assist the business to create proper controls.
• Supplier Management and Third-Party Risk - Provides guidance and works with 1LOD to identify, measure, control, monitor, and report on Third-Party risks in accordance with corporate risk policies.
• Model Risk - Partners with 1LOD to ensure adherence to model risk management policies and procedures. Understands the models owned or used by the line of business. Drives the oversight and governance activities, as required by 2LOD.
• Complaint Oversight: Ensures the logging and management of complaints is aligned to enterprise-wide policies and procedures through regular testing. Assists in root cause analysis, identifies trends and holds 1LOD owners accountable to resolve/fix reoccurring complaints to safeguard our customers and improve their experience.
• Human Capital - Educates and trains business unit on risks that affect them and ensures compliance training requirements are met. Assists with staffing adequacy.
• Business Continuity - May include guiding 1LOD, gathering information, and/or maintaining the Business Continuity plan, as well as participating in the Business Continuity Exercises.

A successful candidate will have the following knowledge and/or skills:

• Demonstrated knowledge of banking industry products, services, and workflows.
• Familiarity with critical business processes and controls, as well as overall business needs and objectives, for the Line of Business.
• Track record of driving timely and effective issue resolution in a financial services context.
• Ability to educate colleagues on risk management, controls, and compliance concepts, frameworks, and policies.
• Ability to build relationships and engage constructively in a proactive and transparent approach with cross-functional stakeholders, to challenge status quo and drive buy-in to achieve common goals.
• Ability to clearly and effectively communicate, including ability to summarize and explain findings and issues to a wide range of audiences.
• Ability to apply sound judgment and appropriately escalate concerns and issues.
• Ability to demonstrate managerial courage and inspire colleagues across the organization to embrace change.
• Ability to gather, analyze and interpret large datasets from various sources.
• Strong analytical and critical thinking skills with high attention to detail and accuracy
• Ability to manage multiple tasks and projects, prioritize work, meet deadlines, achieve goals.
• Self-starter, able to work fairly independently under the guidance of management, flexible and can navigate through an organization.