Business Relationship Manager

1003 Abbott Laboratories; Lake Forest (IL); On-site; USD 113,000 - 227,000; Full time

Benefits offered by this job

Health insurance

Excellent retirement plan

Tuition reimbursement

FreeU education benefit

Diversity recognition

Job summary

Abbott is seeking a Business Relationship Manager for Core Diagnostics IT Supply Chain. You will partner with business leaders to translate needs into IT opportunities and roadmap investments, collaborating with BTS Delivery and vendors to deliver compliant, value-driven IT solutions aligned with global supply chain strategies.

The role emphasizes budget, ROI, and staffing planning while ensuring cross-functional collaboration across Abbott IT and external suppliers in an on-site IL setting.

Qualifications

• Bachelor’s degree in computer science, Business Administration, Information Systems, or related field.
• 8+ years of IT experience within a large global Healthcare, Life Sciences, Pharmaceutical, or Manufacturing organization.
• Proven Business Relationship Management (BRM) experience supporting Supply Chain, Manufacturing, or Operations functions.
• Experience developing technology roadmaps and leading digital transformation initiatives.
• Strong understanding of Supply Chain Execution Systems, with experience in ERP, MES, Manufacturing Systems, Production Planning, Scheduling, or SCM technologies.
• Demonstrated ability to influence and collaborate with senior business leaders, including Directors and VPs.
• Experience managing vendors and cross-functional delivery teams.
• Strong understanding of SDLC and project delivery methodologies.

Responsibilities

• Influences and partners with business to understand business strategy.
• Interacts with business leadership to ensure needs are understood and IT updates are communicated.
• Turn business needs into user and functional requirements.
• Collaborate with BTS Delivery and external vendors in the delivery of IT solutions per budget, timeline and service levels.
• Review IT Statements of Work to ensure clear articulation of business need and alignment with work effort.
• Manage issues, risks and decisions within time frames and outcomes.
• Establish and maintain productive relationships across Abbott IT and external suppliers.
• Ensure compliance with Corporate and Divisional policies.

Skills

BRM experience

Supply chain

Vendor management

SDLC

ERP knowledge

Education

Bachelor's degree

Tools

MES

ERP systems

Job description

JOB DESCRIPTION:

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.

You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is responsible for Business Relationship Management for Core Diagnostics IT Supply Chain. This role ensures the system portfolio enhances the organizational strategy through successful, consistent, and predictable delivery of programs, projects and applications for our Supply Chain site in Dallas, TX. The BRM works directly with business clients to understand business processes and translate needs into IT opportunities. The BRM works in collaboration with the business in the development of investment roadmap, Supply Chain strategies that align and integrate with the overall business strategy.

Core Job Responsibilities

Influences and partners with business to understand business strategy. Interacts on a regular basis with business leadership to ensure needs are understood and IT updates are communicated on a consistent basis. Ability to turn business needs into user and functional requirements. Collaborate with BTS Delivery and external vendors in the delivery of IT solutions per budget, timeline and service levels. Reviews IT Statements of Work to ensure they clearly articulate business need and elevate concern if estimates don’t align with the work effort required to deliver the solution. Supports cross divisional business initiatives and explores IT synergies and efficiencies. Champions change and drives innovation by fostering creativity, encouraging new ideas, and inspiring others to embrace continuous improvement and transformative solutions. Excellent understanding of the business processes, strategy and global perspective. Manages IT budgets, project capital/RCE expenditures and ROI. Continually looks for opportunities for cost reductions and cost avoidance. Successfully managed project portfolio with projects ranging from $1MM-$10MM. Responsible for all aspects of people leadership and capacity planning. Establishes staffing/resource plans determining appropriate mix of sourcing opportunities. Responsible for overall organizational effectiveness and vendor management. Manage issues, risks and decision making within effective time-frame and outcome. Excellent understanding of the business processes, strategy and global perspective. Establishes and maintains productive relationships across all levels within the Abbott IT organization and external suppliers. Responsible for compliance with applicable Corporate and Divisional policies and procedures.

Minimum Qualifications & Education

• Bachelor’s degree in computer science, Business Administration, Information Systems, or related field.
• 8+ years of IT experience within a large global Healthcare, Life Sciences, Pharmaceutical, or Manufacturing organization.
• Proven Business Relationship Management (BRM) experience supporting Supply Chain, Manufacturing, or Operations functions.
• Experience developing technology roadmaps and leading digital transformation initiatives.
• Strong understanding of Supply Chain Execution Systems, with experience in one or more of the following areas: ERP, MES, Manufacturing Systems, Production Planning, Scheduling, or Supply Chain Management (SCM) technologies.
• Demonstrated ability to influence and collaborate with senior business leaders, including Directors and VPs.
• Experience managing vendors and cross-functional delivery teams.
• Strong understanding of SDLC and project delivery methodologies.

Preferred Qualifications

Experience supporting manufacturing or supply chain sites in highly regulated industries. Agile delivery experience. Cloud technology experience. Knowledge of cybersecurity, privacy, and compliance requirements. Strong leadership, communication, and organizational skills.

Misc:

This is an onsite role based in IL. This is not a remote role/opportunity Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.comFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

The base pay for this position is $113,300.00 – $226,700.00 In specific locations, the pay range may vary from the range posted.

JOB FAMILY: IT Business Relationship Management DIVISION: BTS Business Technology Services LOCATION: United States > Lake Forest : CP01 ADDITIONAL LOCATIONS: United States > Chicago : Willis Tower Building 233 S Wacker Dr. WORK SHIFT: Standard TRAVEL: Yes, 15 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter