Business Relationship Area Manager - Executive Director

JPMorgan Chase; Fort Worth (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase in Fort Worth, TX is seeking an Area Manager in Business Banking to lead a team of Business Relationship Managers. You will develop new deposit, cash management, and credit business while prioritizing client experience and risk controls.

You will coach and assess performance, manage territory revenue, and collaborate with partners across Chase Wealth Management and Wholesale lines to deliver integrated financial solutions. Travel may be occasional.

Qualifications

• 7+ years in Business Banking Relationship Management or related lending.
• Strong knowledge of deposit, cash management, and business credit underwriting.
• Excellent communication and leadership skills.
• Ability to analyze reports and drive results.

Responsibilities

• Lead BRM team to develop deposits, cash management, and credit, focusing on client experience and risk management.
• Manage performance of BRMs and ensure priorities are met with strong client focus and risk controls.
• Oversee area revenue/profitability and ensure compliance with credit quality and regulatory standards using metrics to guide actions.
• Coach BRMs on relationship management, prospecting, profitability, pricing, and loan structuring.
• Connect clients with specialists to meet financial goals and collaborate with Chase Wealth Management, Home Lending, and other lines.
• Recruit and maintain a diverse candidate pipeline; hire and develop talent in an inclusive environment.

Skills

BRM leadership

Relationship building

Client communication

Performance management

Financial analysis

Strategic thinking

Travel ability

Education

Bachelor's degree in Finance or related field

Tools

Microsoft Office (Outlook, Excel, Word, PowerPoint)

Job description

If you are a proven leader, enjoy building relationships, and providing support to your team and clients, then a role as a Business Relationship Manager Area Manager is for you.

As an Area Manager in Business Banking, you'll lead a team of Business Relationship Managers (BRM) in developing new business and deepening existing relationships to position JPMorgan Chase as the primary bank for our clients.

Job responsibilities

• Provide leadership, management, support, direction, and guidance to a team of Business Relationship Managers within a territory in developing new deposit, cash management, and credit business while focusing on relationship-building, client experience, and risk management
• Manage performance of individual team members, holding all Business Relationship Managers accountable for achieving business priorities with a focus on client experience and risk management
• Manage the area's revenue and profitability and monitor adherence to credit quality, regulatory requirements, and risk protocols; utilize reporting and metrics to monitor team performance, identify trends, and address or elevate issues in a timely manner
• Coach and develop team on all aspects of managing a portfolio, including relationship management, prospecting, profitability, client experience, and risk management; provide expertise to team on loan structuring, pricing, and developing customized solutions; help team identify solutions to complex challenges
• Hold Business Relationship Managers accountable for understanding the personal financial goals and needs of their business clients and connecting them with specialists who can help meet their financial needs
• Build collaborative relationships with partners across lines of business - Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank - to foster a One Chase, client-centric environment and represent the bank in a community leadership capacity such as Chamber of Commerce and local non-profit boards
• Actively recruit and maintain a pipeline of diverse viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment

Required qualifications, capabilities, and skills

• Minimum of 7 years' experience in a Business Banking Relationship Management role or related business lending experience; direct in-person contact required
• Expert knowledge of deposit and cash management products and services and expert knowledge of business credit underwriting with commercial credit training
• Strong communication skills with individuals at all levels, internally and externally
• Analyze reports, metrics, and other data to identify trends, issues, and opportunities
• Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes, and the ability to lead proactively through change; Strong current business network; viewed as a leader in community organizations with demonstrated business acumen
• Balance needs of clients with associated risks and interests of the firm, and consistently use a disciplined process to manage time; use time strategically to balance long-term and day-to-day demands of management role
• Travel occasionally for key business and leadership meetings and training

Preferred qualifications, capabilities, and skills

• Bachelor's degree in Finance or related field or equivalent work experience
• Prior experience in managing a relationship development team
• Highly proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint