Business Relationship Area Manager - Executive Director

JPMorganChase; Fort Worth (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

JP Morgan Chase is seeking an Area Manager in Business Banking to lead a team of Business Relationship Managers in developing new deposits, cash management, and credit opportunities while strengthening client relationships.

You will guide performance, manage risk, and collaborate with partners across Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank and Private Bank to deliver One Chase service and drive growth in the market.

Qualifications

• Bachelor’s degree in Finance or related field or equivalent work experience.
• Minimum 7 years of experience in Business Banking Relationship Management or related lending.
• Strong communication skills with internal and external stakeholders.
• Knowledge of deposit, cash management and business credit underwriting.

Responsibilities

• Provide leadership and guidance to a team of BRMs within a territory to develop deposits, cash management, and credit business with a focus on client experience and risk management.
• Manage performance of team members and ensure achievement of business priorities and risk controls.
• Oversee area revenue and profitability while monitoring credit quality, regulatory compliance, and risk protocols.
• Coach the team on relationship management, prospecting, profitability, and risk management; advise on loan structuring and pricing.
• Build and leverage cross-organization partnerships to deliver client-centric solutions and represent the bank in community leadership roles.
• Recruit, hire, and develop top talent, promoting an inclusive and collaborative team environment.

Skills

Leadership

Relationship management

Communication

Risk management

Team coaching

Education

Bachelor’s degree in Finance or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

If you are a proven leader, enjoy building relationships, and providing support to your team and clients, then a role as a Business Relationship Manager Area Manager is for you.

As an Area Manager in Business Banking, you'll lead a team of Business Relationship Managers (BRM) in developing new business and deepening existing relationships to position JPMorgan Chase as the primary bank for our clients.

Job responsibilities

• Provide leadership, management, support, direction, and guidance to a team of Business Relationship Managers within a territory in developing new deposit, cash management, and credit business while focusing on relationship-building, client experience, and risk management
• Manage performance of individual team members, holding all Business Relationship Managers accountable for achieving business priorities with a focus on client experience and risk management
• Manage the area’s revenue and profitability and monitor adherence to credit quality, regulatory requirements, and risk protocols; utilize reporting and metrics to monitor team performance, identify trends, and address or escape issues in a timely manner
• Coach and develop team on all aspects of managing a portfolio, including relationship management, prospecting, profitability, client experience, and risk management; provide expertise to team on loan structuring, pricing, and developing customized solutions; help team identify solutions to complex challenges
• Hold Business Relationship Managers accountable for understanding the personal financial goals and needs of their business clients and connecting them with specialists who can help meet their financial needs
• Build collaborative relationships with partners across lines of business - Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank - to foster a One Chase, client-centric environment and represent the bank in a community leadership capacity such as Chamber of Commerce and local non-profit boards
• Actively recruit and maintain a pipeline of diverse viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment

Required qualifications, capabilities, and skills

• Minimum of 7 years’ experience in a Business Banking Relationship Management role or related business lending experience; direct in-person contact required
• Expert knowledge of deposit and cash management products and services and expert knowledge of business credit underwriting with commercial credit training
• Strong communication skills with individuals at all levels, internally and externally
• Analyze reports, metrics, and other data to identify trends, issues, and opportunities
• Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes, and the ability to lead proactively through change; Strong current business network; viewed as a leader in community organizations with demonstrated business acumen
• Balance needs of clients with associated risks and interests of the firm, and consistently use a disciplined process to manage time; use time strategically to balance long-term and day-to-day demands of management role
• Travel occasionally for key business and leadership meetings and training

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field or equivalent work experience
• Prior experience in managing a relationship development team
• Highly proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint