Business Readiness & QA Analyst

State of Georgia; United States; Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible schedule

Training opportunities

Health insurance

Retirement plan (ERS GSEPS)

13 paid holidays

Paid vacation and sick leave

Resumo da oferta

The Business Readiness & Quality Assurance Analyst at the Department of Public Health supports cross-functional testing, readiness, and release validation for Georgia’s vital records programs. The role collaborates with operations, Informatics, IT, vendors, and end users to ensure changes meet requirements and are ready for deployment.

Responsibilities include defining and executing structured testing, documenting defects, validating data, and maintaining evidence while protecting confidential

Qualificações

• Bachelor's degree or equivalent in a related field and experience in quality assurance, UAT, business analysis, system implementation, data validation, or related work
• Experience developing and executing UAT plans, test cases, test scripts, acceptance criteria, and release-readiness assessments for enterprise systems
• Experience in SQL, Excel, Tableau or Power BI to validate data, reports, dashboards, or automated business rules

Responsabilidades

• Plan and perform routine-to-complex testing and readiness activities within approved standards.
• Identify defects and operational risks and recommend remediation and retesting.
• Validate data, business rules, and readiness for implementation; maintain evidence supporting decisions.

Conhecimentos

Quality assurance

User acceptance testing

Business analysis

Communication

Risk assessment

Formação académica

Bachelor's degree in public health, health information management, informatics, information systems, computer science, business administration, data analytics, or a closely related field

Ferramentas

Jira

ServiceNow

Ivanti

Azure DevOps

Descrição da oferta de emprego

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title: Business Readiness & QA Analyst

Agency: Department of Public Health

Shift: Day (United States of America)

Compensation Details: $41,569.836 - $54,428.52

Job Description

*THIS IS A GRANT FUNDED POSITION*

Who We Are.

We protect lives. The Georgia Department of Public Health (DPH) is the lead agency entrusted by the people of Georgia to protect lives and promote healthy lifestyles in communities throughout the state. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing for and responding to disasters.

What We Offer.

As a member of the DPH team, you will join a group of passionate individuals dedicated to serving Georgians. Regardless of your role, you will contribute to protecting lives while enjoying a wide range of benefits. Make a Professional Impact - Build your career where it matters and protect lives in the community where you live, work, and play. Enjoy Workplace Flexibility - Experience flexibility in how you work so you can be your best self for you and the people of Georgia. Work with a Dynamic and Diverse Team - Collaborate with employees who share ideas and leverage collective strengths. Achieve Career Longevity - Take advantage of opportunities for learning and development that support a long-term career. Take Part in a Hands-on Working Culture - Work in a unique culture of active engagement and problem-solving, no matter your role. Feel Pride in Where you Work - Be part of making an impact in public health alongside dedicated people just like yourself.

Position Summary

The Business Readiness & Quality Assurance Analyst provides cross-functional quality assurance, user acceptance testing, release validation, and business-readiness support for Georgia's vital records program. The position works between business operations, Informatics, information technology, vendors, and end users to confirm that system changes, enhancements, reports, interfaces, workflows, and related operational changes meet documented requirements and are ready for implementation. The Analyst develops and executes structured testing, documents and tracks defects, validates data and business rules, evaluates operational readiness, and maintains evidence supporting implementation decisions while protecting confidential and personally identifiable information.

Role Scope

This position is the dedicated business-readiness and quality-assurance resource within the Data Quality and Informatics function and supports multiple vital-records domains rather than a single program portfolio. The Analyst independently plans and performs routine-to-complex testing and readiness activities within approved standards, identifies defects and operational risks, and recommends remediation, retesting, or additional readiness work. High-risk releases, unresolved material defects, policy decisions, acceptance of significant operational risk, and final production authorization are escalated to the appropriate manager, program owner, or technology authority.

Core Competencies

• Quality discipline: Applies consistent, evidence-based testing and validation methods and does not treat incomplete testing as successful testing.
• Risk judgment: Distinguishes routine defects from material implementation risks and escalates appropriately.
• Business readiness: Evaluates technology, process, people, documentation, data, and operational dependencies as part of implementation readiness.
• Traceability: Maintains clear links among requirements, test cases, results, defects, remediation, retesting, and release outcomes.
• Communication: Explains defects, limitations, risks, and readiness findings clearly to technical and non-technical stakeholders.
• Collaboration: Works constructively across business, Informatics, technology, vendor, legal, compliance, and partner boundaries.
• Continuous improvement: Uses defects, test outcomes, and post-implementation evidence to strengthen systems, controls, processes, and future releases.

Preferred Qualifications

Bachelor's degree in public health, health information management, informatics, information systems, computer science, business administration, data analytics, or a closely related field and professional experience in quality assurance, user acceptance testing, business analysis, system implementation, data validation, or related work; or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.

• Experience developing and executing UAT plans, test cases, test scripts, acceptance criteria, and release-readiness assessments for enterprise or transactional systems.
• Experience conducting functional, regression, integration, workflow, interface, or post-production testing and documenting defects in Jira, ServiceNow, Ivanti, Azure DevOps, or a comparable platform.
• Experience using SQL, Excel, Tableau, Power BI, or similar tools to validate data, reports, dashboards, calculations, or automated business rules.
• Experience developing SOPs, workflow documentation, process maps, control documentation, or implementation-readiness materials.
• Experience in vital records, public health, healthcare, government, software implementation, or another regulated or confidential-data environment.

Employment Information

State of Georgia employees are subject to the rules of the State Personnel Board regarding salary. DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid.

DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials. The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.

Relocation assistance is not provided. In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department.

ADA Statement

DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, email include [e-mail].

DPH is an Equal Opportunity Employer

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not receive an interview. DPH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.

Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Benefits

Standard Benefits for Full-Time Salaried Employees

In addition to a competitive salary, we offer a generous benefits package that includes

• flexible schedule
• training opportunities
• health insurance
• employee retirement plan (ERS GSEPS)
• deferred compensation
• 13 paid holidays
• vacation and sick leave
• paid parental leave
• dental
• vision
• long-term care
• life insurance

Minimum Qualifications: Associate degree in business or related field from an accredited college or university and one (1) year of experience related to area of assignment.--Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.