Business / Quality Analyst I

Creative Solutions Services, LLC; Vienna (VA); On-site; USD 85,000 - 110,000; Full time

Job summary

ITCON Services seeks a motivated Business and Quality Analyst to collaborate with developers, testers, and project roles to gather requirements and perform analysis.

You will lead QA, support UAT, and train teams while driving process improvements to ensure efficient delivery and adherence to standards.

Qualifications

• Bachelor's degree in MIS or related field preferred.
• 3+ years as Business Analyst and Quality Analyst.
• Translate business requirements into tasks for design and development teams.
• Strong research and analytical skills.
• Strong written and oral communication skills.
• Intermediate understanding of SDLC and best practices.
• Intermediate MS Office skills.
• Experience with Agile development methodology.
• Ability to learn new technologies quickly.
• Broad knowledge of key Web technologies and CMS.
• Works well under tight deadlines.
• Takes initiative and does not require close monitoring.

Responsibilities

• Gather stakeholder requirements and perform requirements analysis.
• Collaborate with developers, testers, and other project roles.
• Perform quality control of deliverables and products.
• Support user acceptance testing and training.
• Lead product implementation and post-production support.
• Advise project teams on process improvements to promote efficiency.

Skills

Business analysis

Quality analysis

Requirements gathering

Stakeholder communication

SDLC knowledge

Agile experience

MS Office

Web technologies

CMS knowledge

Communication

Deadline driven

Learning ability

Education

Bachelor's degree in MIS or related field

Tools

MS Office

Job description

ITCON Services is seeking to hire a motivated and knowledgeable Business and Quality Analyst (BA/QA) to join our team. The BA/QA will work in close collaboration with developers, testers, and other project roles. Responsibilities will include but are not limited to gathering stakeholder requirements, performing requirements analysis, participating in technical analysis with the development team, performing quality control of any deliverables and products, supporting user acceptance testing, perform knowledge transfer and training, and lead product implementation and post-production support.

The ideal candidate for this position should be able to work with minimal supervision, employ effective time management skills to organize and handle multiple highly visible priorities, projects, and products simultaneously, be comfortable leading testing and analysis activities while coordinating closely with multiple teams. Additional responsibilities will include advising and instructing project teams and project managers on process improvements to promote efficient project delivery and adherence to processes and standards.

At ITCON, we offer competitive compensation, paid training and development opportunities, healthcare benefits that start on your first day, commuter benefits, work-life balance, and the opportunity to work alongside an amazing and growing team.

This opening is for a full-time salaried position located in the ITCON Services headquarters in Vienna VA. Applicant must be a citizen of the United States and clearable for Public Trust clearance with the U.S Government.

Required Skills and Qualifications

• Bachelor's degree in Management Information Systems (MIS) or related field preferred
• 3+ years of experience as a Business Analyst and Quality Analyst
• Ability to analyze and translate functional business requirements from stakeholders into detailed tasks for Design and Development teams
• Strong research and analytical skills
• Strong written and oral and communication skills
• Intermediate level understanding of SDLC and best practices
• Intermediate level expertise in MS Office Suite
• Experience in working with Agile development methodology
• Ability to learn new technologies quickly
• Broad knowledge of key Web technologies and Content Management Systems
• Works well under tight deadlines
• Takes initiative and does not require close monitoring

Desired Skills and Qualifications

• 508 Trusted Tester
• Automated testing experience
• Drupal or Wordpress support
• Agile certifications
• Experience with Federal Government Customers