Business Program Manager

Ameriprise Financial Services, LLC; Minneapolis (MN); Hybrid; USD 93,000 - 128,000; Full time

Job summary

Ameriprise Financial is hiring an experienced Program Manager to lead multiple business-critical EAR initiatives, including recruiting events, compliance programs, and workforce onboarding and offboarding. This role collaborates with EAR leadership and cross-functional teams to set priorities, shape strategic agendas, and drive initiatives from planning to successful implementation.

You will manage end-to-end event plans, ensure execution, resolve complex issues, and maintain alignment with

Qualifications

• Bachelor’s degree or equivalent.
• 5 To 7 Years Relevant Experience Required.
• Proficiency in standard office and project management applications - Microsoft Office.
• Demonstrated program or project management experience, including ownership of multiple complex initiatives from strategy and planning through implementation, issue resolution, and ongoing improvement.
• Excellent communication and interpersonal skills, including networking, conflict resolution, negotiating, and influencing.

Responsibilities

• Own end-to-end management of EAR recruiting events, including VIP, Leadership Conferences, Search Firm Summit, and town halls; establish plans, timelines, roles, decision points, communications, registration, onsite execution and follow-up.
• Partner with EAR leadership to develop and manage forward-looking agendas for senior-leader meetings and strategic forums; ensure decisions and actions have owners and execution.
• Serve as the EAR lead and liaison for BUCL, BCP, ADTRAX submissions, and related governance and risk programs; coordinate with compliance and risk partners; onboard/offboard Recruiting Directors.
• Evaluate programs to identify pain points, risks, scalability needs, and opportunities; drive approved solutions through adoption.

Skills

Project management

Communication

Interpersonal skills

Negotiation

Influencing

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Provides strategic and operational leadership for multiple business-critical programs within Experienced Advisor Recruiting (EAR), including recruiting events, organizational compliance and risk programs, and workforce onboarding and offboarding. Partners with EAR leadership and cross-functional stakeholders to identify priorities, shape strategic agendas, make informed business decisions, and drive initiatives from planning through implementation. Accountable for program effectiveness, issue resolution, stakeholder alignment, and continuous improvement.

Key Responsibilities

• Own the end-to-end management of EAR recruiting events, including VIP, Leadership Conferences, Search Firm Summit, and town halls. Establish program plans, timelines, roles, decision points, communications, registration processes, content requirements, onsite execution plans, and follow-up activities. Independently assess and resolve complex participant, field leader, candidate, vendor, and operational issues; balance business objectives, candidate experience, policy considerations, and resource constraints; and determine when escalation if warranted.
• Partner with EAR leadership to develop and manage forward-looking agendas for senior-leader meetings and strategic forums. Maintain visibility into organizational priorities, identify emerging issues and decision points, recommend topics for leadership consideration, coordinate development of executive-ready content, and ensure decisions and action items are translated into clear ownership and execution. Connect related initiatives across EAR and enterprise partners to improve leadership alignment and organizational effectiveness.
• Serve as the EAR lead and primary liaison for Business Unit Compliance Liaison (BUCL), Business Continuity Planning (BCP), ADTRAX submissions, and related governance and risk programs. Interpret requirements, assess organizational impacts, coordinate deliverables with compliance, risk, and business partners, maintain appropriate documentation, and drive timely completion of required activities. Partner with AMPI resources to manage the effective onboarding and offboarding of Recruiting Directors and Divisional Directors, resolve process issues, and ensure operational readiness.
• Evaluate assigned programs and processes to identify pain points, operational risks, scalability needs, and opportunities to improve effectiveness. Develop recommendations, gain alignment from the appropriate teams and lead approved solutions through implementation and adoption. Establish consistent practices, tools, communications, and measures that strengthen execution while reducing the need for day-to-day leadership involvement.

Required Qualifications

• Education: Bachelor’s degree or equivalent.
• 5 To 7 Years Relevant Experience Required.
• Demonstrated capability in standard office and project management applications - Microsoft Office.
• Demonstrated program or project management experience, including ownership of multiple complex initiatives from strategy and planning through implementation, issue resolution, and ongoing improvement.
• Excellent communication and interpersonal skills, including networking, conflict resolution, negotiating, and influencing.

Preferred Qualifications

• Experience in event planning and logistics.

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in‑office time or different in‑office expectations, and specific requirements will be discussed during the hiring process.

Base Pay Salary

The estimated base salary for this role is $93,400 – $128,400 per year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job‑related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long‑term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well‑being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full‑Time/Part‑Time

Full time

Exempt/Non‑Exempt

Exempt

Job Family Group

Business Support & Operations

Line of Business

AAG Ameriprise Advisor Group

Equal Opportunity Employer

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.