Business Product Mgr II

Disney Cruise Line - The Walt Disney Company; Seattle (WA); On-site; Confidential; Full time

Job summary

Disney Cruise Line - The Walt Disney Company is seeking a Product Manager to define and deliver features as part of the Technology Enablement Alliances roadmap. You will identify problems, write clear requirements, and partner with engineering to build and ship high-quality capabilities that delight customers and support business goals.

You will work closely with customers to drive usage and evangelize features, manage a roadmap, and navigate cross-functional dependencies.

Qualifications

• Bachelor’s degree required.
• 3+ years of Product Management experience.
• Moderate knowledge of programming paradigms, core software design principals and product roadmaps.
• Technical understanding of system communications, APIs, application integration.
• Adapts quickly to changing situations.
• Has experience working and designing with AI tools.
• Has fundamental to intermediate knowledge of and skills in Project Management, Agile/Scrum/Kanban Methodology, Engineering Practices, Relationship Management and Service Management.
• Analytical, resourceful, and detail oriented, with the ability to plan, prioritize, and meet deadlines in a fast-paced environment.
• Effectively knows when to raise issues and who to engage to resolve problems and roadblocks as they occur.
• Works independently under time constraints to meet deadlines.
• Strong interpersonal and customer service skills.
• Excellent written and verbal communication skills.

Responsibilities

• Uses best practices and knowledge of internal or external business issues to improve products or services.
• Solves problems; takes a new perspective on existing solutions.
• Collaborates and informally guides colleagues with less experience.
• Manages cross-organization efforts to ensure product approval, then directs their introduction.
• Executes competitive and consumer analysis.
• Owns multiple features of the product roadmap execution end-to-end.
• Coordinates cross-functional efforts, handles dependencies, and resolves most team-level blockers.
• Delivers product releases, measuring impact against KPIs.
• Utilizes research to measure trade-offs and can re-align execution to meet high-level goal.
• Shows leadership in product squad to deliver features with manageable risks and resource requirements.
• Responsible for product management activities for one or more products, or portions of key products.
• Makes and drives recommendations to improve product(s) or processes utilizing user research and and/or design concepts.
• Coordinates with outside vendors and internal strategic partners to ensure that product initiatives are well-defined and delivered on time.
• Collaborates closely with internal and external clients to design and implement solutions.

Skills

Product Management

Agile/Scrum/Kanban

APIs & System Integration

AI tools experience

Problem solving

Communication skills

Education

Bachelor's degree

MBA (preferred)

Tools

Jira

Confluence

ServiceNow

Airtable

Tableau

Power BI

MS Teams

Job description

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses.We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we thinkyou’dlove working here:

• Building the future of Disney’s media:Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
• Reach, Scale & Impact:More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.
• Innovation:We develop and implement groundbreaking products and techniques that shape industrynorms, andsolve complex and distinctive technical problems.

The Business Operations team helps guide and articulate technology strategy andresearch, andis responsible for driving the day-to-day operation of the Product & Technology organization,including:project and portfolio management and tracking; organization-level capital, space, and resource management and allocation;process management; technical incident management; and our administrative and workplace experience support team.

Job Summary:

As a Product Manager, you will participate in efforts to identify and create product features that are delivered as part of the Technology Enablement Alliances product roadmap. This will include defining problem statements and product requirements with transparency, through customer engagement and integration. They will build, design, prioritize features that take into consideration organizational and strategic trends and stakeholder needs.

The candidate will work closely with engineering teams, develop a roadmap, and execute to deliver new features that will contribute to successful high quality on time product launches. In addition, the candidate will work with customers to drive usage and adoption of new features and services, including evangelization of features internally and externally, ensuring users benefit is met and derive value from the products we build.

The ideal candidate will be someone who has knowledge of best practices and how their own area integrates with others, while also being aware of the competition and the factors that differentiate them in the market. They should also be well versed in knowing how to raise issues and resolve problems and roadblocks as they occur. The candidate should have 3+ years of experience with Product Management or a related field, and a functional level of experience in project tracking.

The Walt Disney Company strives to get things done quickly, at high quality, and we are committed to the agile methodology. We do our work guided by a lean principle, looking at overall feasibility.

An ideal candidate is a passionate and impactful individual interested in adding their chapter to the long and storied history of The Walt Disney Company.

Someone who holds themselves and their teammates accountable in a professional, collaborative manner while also seeking to bring the best out in themselves and those around them.

Responsibilities and Duties of the Role:

• Uses best practices and knowledge of internal or external business issues to improve products or services
• Solves problems; takes a new perspective on existing solutions
• Collaborates and informally guides colleagues with less experience
• Manages cross-organization efforts to ensure product approval, then directs their introduction
• Executes competitive and consumer analysis
• Owns multiple features of the product roadmap execution end-to-end
• Coordinates cross-functional efforts, handles dependencies, and resolves most team-level blockers
• Delivers product releases, measuring impact against KPIs
• Utilizes research to measure trade-offs and can re-align execution to meet high-level goal
• Shows leadership in product squad to deliver features with manageable risks and resource requirements
• Responsible for product management activities for one or more products, or portions of key products
• Makes and drives recommendations to improve product(s) or processes utilizing user research and and/or design concepts
• Coordinates with outside vendors and internal strategic partners to ensure that product initiatives are well-defined and delivered on time
• Collaborates closely with internal and external clients to design and implement solutions

Required Education, Experience/Skills/Training:

Minimum Qualifications

• Bachelor’s degree required
• 3+ years of Product Management experience or related field
• Moderate knowledge of programming paradigms, core software design principals and product roadmaps
• Technical understanding of system communications, APIs, application integration
• Adapts quickly to changing situations
• Has experience working and designing with AI tools
• Has fundamental to intermediate knowledge of and skills in Project Management, Agile/Scrum/Kanban Methodology, Engineering Practices, Relationship Management and Service Management
• Analytical, resourceful, and detail oriented, with the ability to plan, prioritize, and meet deadlines in a fast-paced environment
• Effectively knows when to raise issues and who to engage to resolve problems and roadblocks as they occur.
• Works independently under time constraints to meet deadlines
• Strong interpersonal and customer service skills
• Excellent written and verbal communication skills

Preferred Qualifications

• MBA or technical degree
• Proficient experience with Atlassian products (Jira, Confluence)
• Moderate experience with a variety of corporate tools including ServiceNow, Airtable, data Visualization Tools (Tableau, PowerBI), and MS Teams.
• Fundamental knowledge and use of AI tools
• Strongly passionate about the opportunity to work for The Walt Disney Company.

The hiring range for this position in Seattle, WA is $123,000.00 - $165,000.00 per year and in New York, NY is $123,000.00 - $165,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.