Business Process Specialist II

Cintas; Chicago (IL); On-site; USD 80,000 - 103,000; Full time

Benefits offered by this job

Health, dental and vision benefits

401(k) with company match

Paid time off and holidays

Job summary

Cintas is seeking a Business Process Specialist II to advise, train and develop end users for effective use of systems and business processes. The role emphasizes problem solving, process improvement and clear communication, with travel up to 25% and a valid driver’s license.

Based in Chicago, IL, you will support system adoption across functions, collaborate with business partners, and contribute to continuous improvement initiatives that drive efficiency and user success.

Qualifications

• 2+ years' business or customer-facing experience in customer service, sales or systems support.
• High School Diploma or GED; Bachelor's Degree preferred.
• Proficiency with Microsoft Office and intranet/internet.
• Ability to travel up to 25% including overnight.
• Valid driver's license.
• Strong problem solving, process improvement and communication skills.
• Experience using SAP.

Responsibilities

• Advise end users on systems and business processes.
• Train end users to enable successful use of systems.
• Develop end users to improve adoption and efficiency.

Skills

Customer-facing experience

Problem solving

Communication

Travel up to 25%

Driver's license

Microsoft Office

SAP experience

Education

High School Diploma/GED

Bachelor's degree preferred

Tools

Microsoft Office

SAP

Job description

Job Description

Cintas is seeking a Business Process Specialist II. Responsibilities include advising, training and developing end users to enable successful use of systems and business processes. The BPS should possess strong skills in the areas of problem solving, process improvement and communication.

Requisition Number

234957

Job Description

Cintas is seeking a Business Process Specialist II. Responsibilities include advising, training and developing end users to enable successful use of systems and business processes. The BPS should possess strong skills in the areas of problem solving, process improvement and communication.

Skills/Qualifications

Required

• 2+ years' business or customer-facing customer service, sales or systems support experience
• High School Diploma/GED; Bachelor's Degree preferred
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
• Ability to travel up to 25% of the time, including overnight
• Valid driver's license
• Strong problem solving, process improvement and communication skills
• Experience using SAP

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, Our Employee-partners Enjoy

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&DD Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Compensation

A reasonable estimate of base salary for this role ranges between $80,300 - $103,400/Year. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category

Process Improvement

Organization

Design Collective

Employee Status

Regular

Schedule

Full Time

Shift

1st Shift