Business Process Specialist

accenturefederalservices; Tampa (FL); On-site; USD 73,000 - 132,000; Full time

Job summary

Accenture Federal Services in Tampa seeks a Business Process Specialist to support customer and project activities, gather requirements, and assist senior team members in meetings.

Responsibilities include office operations support, business analysis tasks, and ensuring security and compliance as part of the federal environment. A TS/SCI clearance is required and on-site work is expected daily.

Qualifications

• Bachelor's degree in business, IT, communications, or related field.
• Familiarity with MS Office and collaboration tools (Teams, SharePoint).
• Experience in federal, consulting, or analytical work is a plus.
• Willingness to work on-site in a federal program environment.

Responsibilities

• Gather requirements, document needs, and assist senior team members in meetings.
• Support office operations: scheduling, logistics, and project documentation.
• Map processes, document workflows, and draft user stories under supervision.
• Complete actions for federal security clearance and ensure data security compliance.

Skills

MS Office

Teams & SharePoint

Education

Bachelor's degree in business, IT, communications, or related field

Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Accenture Federal Services is currently seeking a Business Process Specialist.

Responsibilities

• Customer & Project Support Support customer-facing activities, including gathering requirements, documenting needs, and assisting senior team members during meetings. Shadow project leads to learn delivery processes, customer expectations, and stakeholder communication. Assist in preparing presentations, status updates, and project documentation.
• Operational / Office Management Support Provide general office support such as scheduling, visitor coordination, meeting setup, and logistics. Maintain project files, trackers, and action logs to ensure operational organization and accuracy.
• Business Analysis Tasks (with Guidance) Assist in mapping business processes, identifying pain points, and documenting workflows. Support data collection, simple analysis, and report preparation. Contribute to drafting user stories, requirement summaries, or procedural documentation under supervision.
• Security & Compliance Complete all actions required as part of initiating a federal security clearance process (paperwork, interviews, training). Adhere to data handling, security, and compliance policies while working in customer spaces

Here's what you need :

Requirements

• Bachelor's degree (business, IT, communications, or related field)
• Familiarity with MS Office or collaboration tools (Teams, SharePoint, etc.).

Nice to have

• Prior internship or exposure to federal, consulting, or analytical work.
• Comfortable working in a fast-paced environment with shifting priorities.
• Demonstrated attention to detail and organizational ability.
• Familiarity with MS Office or collaboration tools (Teams, SharePoint, etc.).

Success Attributes

• Professionalism and reliability in customer-facing scenarios.
• Willingness to learn and take direction.
• Proactive mindset and desire to grow into more complex analytical responsibilities
• Strong written and verbal communication skills.
• Ability to work on-site daily in a customer environment.
• Interest in consulting, business analysis, or project delivery.

Clearance

An active TS/SCI security clearance is required.

Compensation

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

$72,600 - $132,100 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, reli