Business Process Specialist
Sonepar USA Inc
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Benefits offered by this job
Job summary
Viking Electric is seeking an ERP Business Specialist to support business processes and ERP transactions across its offices. You will troubleshoot, guide users, and monitor ERP queues to keep operations moving smoothly.
Ideal candidates have strong problem-solving skills, Excel/Office proficiency, and the ability to work with diverse teams in a fast-paced environment. Some travel and extended hours may be required.
Qualifications
- High school diploma or GED.
- 2–4 years of experience supporting business processes, sales, or accounting transactions.
- Comfort working with technology and business systems.
- Proficiency with Microsoft Word and Teams.
Responsibilities
- Researching and resolving business process and transaction issues.
- Processing ERP-dependent transactions, including credits and returns.
- Troubleshooting errors related to transactions such as manifests.
- Providing business and system guidance to associates and external partners.
- Monitoring ERP queues and reports for unfinished or aging tasks.
- Working with teams to resolve outstanding items.
- Helping document and improve standard operating processes.
Skills
Education
Tools
Job description
A career at Viking Electric is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Viking Electric https://www.vikingelectric.com/about offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the Midwest and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.
Being "Powered by Difference" means we respect and value diverse perspectives. At Viking Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
ERP Business Specialist
Location: Any Viking Electric office
Job Type: Full-Time
Schedule: Monday-Friday, standard business hours with occasional travel as required
Compensation: $20.00/hr - $31.00/hr (wage increased within range based on comparable experience brought to role and geographic location)
Viking Electric is looking for an ERP Business Specialist to help support the business processes and transactions that keep our organization moving. This is a great opportunity for someone who enjoys solving problems, working with technology, digging into details, and helping others find the right solution.
You don't need to be a software developer. We're looking for someone who understands business processes, is comfortable navigating technology, and can confidently troubleshoot issues and work with people across the organization.
As an ERP Business Specialist, you'll support ERP-related processes across Viking Electric's branches and departments. Your work will include:
- Researching and resolving business process and transaction issues
- Processing ERP-dependent transactions, including credit re-bills and returns
- Troubleshooting errors related to transactions such as manifests
- Providing business and system guidance to Viking Electric associates and external partners
- Monitoring ERP queues and reports for unfinished or aging tasks
- Working with associates and leaders to resolve outstanding items
- Helping teams understand and correctly follow business processes and policies
- Using sound judgment to solve issues that fall outside normal processes
- Helping document and improve standard operating processes
Required:
- High school diploma or GED
- 2-4 years of experience supporting business processes, sales, or accounting-related transactions
- Comfort working with technology
- Proficiency with Microsoft Word and Teams
- Organized and able to prioritize multiple tasks
- Detail-oriented and focused on accuracy
- A strong problem solver with analytical and reasoning skills
- Comfortable making decisions within established guidelines
- A clear written and verbal communicator
- Able to explain information to a variety of audiences
- Comfortable collaborating across departments
- Able to work independently and follow through on assignments
- Experienced with Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint
This position works in a typical office environment. Limited travel may be required, and occasional additional hours may be necessary to meet deadlines.
This role is a good fit for someone who likes being the person others turn to when a process isn't working quite right. You'll combine business knowledge, technology, communication, and problem-solving to help support teams throughout Viking Electric.
Ready to put your problem-solving skills to work?
What We Offer You
We offer great family-friendly benefits to full-time associates:
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Tuition Reimbursement
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations." Check out the Viking Electric company page on LinkedIn and follow us for updates. Check out our YouTube Careers Playlist to see Viking Electric associates in action. Learn more at https://www.vikingelectric.com/about. Viking Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.
Applicants and employees are protected under Federal law from discrimination. To learn more,Click here.
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,Click here.
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