Business Process Specialist

Austin, Texas; Austin, Northern (TX, KY); Hybrid; USD 60,000 - 86,000; Full time

Benefits offered by this job

Competitive Benefits

Career Growth

Job summary

The City of Austin is seeking a qualified professional to support business strategies, planning, development and management processes. You will apply data analysis, cost/benefit methods, and performance measures to drive program improvements and reporting.

Strong communication and collaboration with boards and internal teams is essential. Candidate must have a Bachelor's degree with one year of related experience; up to four years of experience may substitute education.

Qualifications

• Bachelor's degree in a related field and at least 1 year of related experience; experience may substitute education up to four years.
• Experience with governing boards and open meetings requirements.
• Experience gathering, analyzing, and using data to support program process improvements and reporting.
• Knowledge of applicable City of Austin, state and federal statutes, ordinances, and codes.

Skills

Data analysis

Problem solving

Communication skills

Teamwork

Independence

Travel flexibility

Education

Bachelor's degree

Tools

SharePoint

Legistar

Job description

* Knowledge of business strategies, objectives, planning, development and management processes and process improvement.* Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling.* Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes.* Knowledge of performance measures, quality improvement programs and project management methods.* Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic.* Skill in using computers and related software applications.* Skill in data analysis and problem solving.* Ability to quickly recognize and analyze irregular data and situations.* Ability to work independently and with teams.* Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job.* Experience may be substituted for education up to a maximum of four (4) years.* Experience with governing boards and open meetings requirements* Experience with document workflows and related software such as SharePoint and Legistar.* Strong written and interpersonal skills with the ability to communicate time-sensitive information effectively with different levels of an organization.* Experience gathering, analyzing, and utilizing data to support program process improvements and program reporting.* Ability to travel to more than one work location.* A detailed, complete COA employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position.* Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.* For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.* A cover letter is required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.* A résumé is also required, but will not substitute for a complete COA employment application. Resumes are not accepted in place of a completed online application. It is the responsibility of the applicant to provide the detailed and relevant work experience, which would qualify them for the position.* When completing the City of Austin employment application, the work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number.* Incomplete applications will not be considered.* Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.* Use of AI is strictly prohibited to respond to the application and during the interview process.* Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.* Austin Financial Services may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested.* This position may require a skills assessment.* If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required.* This position will require a pre-employment Criminal Background Investigation (CBI).* If you are selected as the top candidate for a position, we may contact your current and former employer.* If you are identified as a top military candidate or a veteran, you must provide a copy of your DD-214.**Competitive Benefits**: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.**Career Growth**: Advance your skills and expertise with professional development and leadership opportunities.**Competitive Benefits**: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.**Career Growth**: Advance your skills and expertise with professional development and leadership opportunities.