Business Process SME: Drive End-to-End Process Optimization

Ethereum Technologies LLC; Chicago (IL); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Equal opportunity employer

Inclusive workplace for minorities and veterans

Job summary

A technology solutions company located in Chicago is seeking a Business Process Subject Matter Expert (SME) to drive process analysis and optimization. The SME will partner with stakeholders, IT, and project teams to enhance end-to-end processes that improve effectiveness and enable automation. Candidates should have strong experience in process mapping, improvement methodologies, and stakeholder management skills. This role contributes to creating compliant and efficient processes that align with strategic objectives.

Qualifications

• Proven experience as a Business Process SME, Business Analyst, or Process Manager.
• Strong capability in process mapping and modeling techniques.
• Practical knowledge of process improvement methodologies.

Responsibilities

• Act as the primary business authority on end-to-end processes.
• Analyze current-state processes for inefficiencies.
• Design and document future-state processes including SOPs.

Skills

Process mapping

Stakeholder management

Data-driven decision making

Process improvement methodologies

Communication skills

Education

Bachelor’s degree in Business, Operations, Information Systems, Finance, or related field

Tools

Visio

Confluence

Tableau

Job description

A technology solutions company located in Chicago is seeking a Business Process Subject Matter Expert (SME) to drive process analysis and optimization. The SME will partner with stakeholders, IT, and project teams to enhance end-to-end processes that improve effectiveness and enable automation. Candidates should have strong experience in process mapping, improvement methodologies, and stakeholder management skills. This role contributes to creating compliant and efficient processes that align with strategic objectives.