Senior Business Process SME: Process Excellence

Cloud Analytics Technologies, LLC; Chicago (IL); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading analytics solutions provider is seeking a Business Process Subject Matter Expert (SME) in Chicago, Illinois. The role focuses on process analysis, design, and optimization. Ideal candidates will have strong experience in process mapping, user story writing, and excellent stakeholder management skills. The position requires a Bachelor’s degree in a relevant field and a data-driven mindset. Join the team to enhance operational efficiency and facilitate automation efforts.

Qualifications

• Proven experience as a Business Process SME, Business Analyst, or Process Manager.
• Strong capability in process mapping and modeling techniques.
• Practical knowledge of process improvement methodologies such as Lean and Six Sigma.

Responsibilities

• Act as the primary business authority on end-to-end processes.
• Analyze current-state processes to identify inefficiencies.
• Design and document future-state processes and procedures.

Skills

User story writing

Process mapping

Stakeholder management

Problem-solving

Data-driven decision making

Education

Bachelor’s degree in Business, Operations, Information Systems, Finance, or related field

Tools

Visio

Jira

Excel

Power BI

Job description

A leading analytics solutions provider is seeking a Business Process Subject Matter Expert (SME) in Chicago, Illinois. The role focuses on process analysis, design, and optimization. Ideal candidates will have strong experience in process mapping, user story writing, and excellent stakeholder management skills. The position requires a Bachelor’s degree in a relevant field and a data-driven mindset. Join the team to enhance operational efficiency and facilitate automation efforts.