Business Process Owner

Hitachi, Ltd.; Tennessee; On-site; USD 90,000 - 130,000; Full time

Job summary

Hitachi Energy seeks a Business Process Owner to lead operational excellence within our manufacturing organization in the United States. You will partner with factory teams and regional stakeholders to optimize processes, deploy SAP S/4HANA, and drive continuous improvement across the HUB.

The role emphasizes collaboration, project leadership, and the ability to translate complex challenges into sustainable solutions that improve efficiency and performance across the business.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field or equivalent manufacturing experience.
• 7+ years of experience in manufacturing operations, business processes, or process improvement.
• Experience with ERP systems, preferably SAP S/4HANA.
• Strong project management, communication, and stakeholder engagement skills.
• Knowledge of lean manufacturing principles, value stream mapping, and continuous improvement methodologies.
• Proven analytical and problem-solving abilities with the ability to manage complex business challenges.

Responsibilities

• Support SAP S/4HANA stabilization and end-user adoption.
• Document, maintain, and improve business processes and maps across the organization.
• Analyze operational challenges and implement sustainable solutions.
• Lead testing activities and coordinate with business champions.
• Drive cross-functional projects that improve business performance.
• Gather, evaluate, and prioritize enhancement requests.
• Build networks across factories and HUB teams and facilitate training and knowledge sharing.

Skills

Project management

Stakeholder engagement

Lean manufacturing

Value stream mapping

Continuous improvement

Analytical thinking

Communication

Education

Bachelor's degree

Tools

SAP S/4HANA

Job description

Job Description

Are you passionate about improving the way businesses operate and helping teams embrace new technologies? Join Hitachi Energy as a Business Process Owner and play a key role in driving operational excellence across our manufacturing organization. In this highly visible position, you will partner with factory teams, business leaders, and regional stakeholders to optimize processes, solve complex challenges, and support continuous improvement initiatives.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

As a trusted process expert, you will help strengthen the adoption of SAP S/4HANA, streamline business operations, and deliver impactful solutions that enhance efficiency across the organization. From supporting end users and leading process improvements to collaborating on strategic projects across the HUB, you will have the opportunity to influence how work gets done while building strong relationships with teams throughout the business.

If you enjoy driving change, solving problems, and making a measurable impact in a collaborative manufacturing environment, this is an exciting opportunity to help shape the future of our operations.

How you'll make an impact

• Support SAP S/4HANA stabilization efforts and help end users successfully adopt new business processes.
• Document, maintain, and improve business processes and process maps across the organization.
• Analyze operational challenges and implement sustainable solutions that prevent recurring issues.
• Lead testing activities, coordinate with business champions, and maintain standard work documentation.
• Drive cross-functional projects that improve business performance and operational effectiveness.
• Identify and deliver continuous improvement opportunities aligned with strategic business objectives.
• Gather, evaluate, and prioritize business enhancement requests and requirements.
• Build strong networks across factories and HUB teams while facilitating training, collaboration, and knowledge sharing.

Your background

• Bachelor’s degree in Business, Engineering, or a related field, or equivalent manufacturing experience.
• 7+ years of experience in manufacturing operations, business processes, or process improvement.
• Experience with ERP systems, preferably SAP S/4HANA.
• Strong project management, communication, and stakeholder engagement skills.
• Knowledge of lean manufacturing principles, value stream mapping, and continuous improvement methodologies.
• Proven analytical and problem-solving abilities with the ability to manage complex business challenges.

More about us

• Join a global technology leader that is advancing a sustainable energy future through innovation and collaboration.
• Grow your career through meaningful work, continuous learning opportunities, and exposure to global teams and projects.
• Be part of an inclusive culture that values diverse perspectives, encourages development, and recognizes individual contributions.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachis Global Data Privacy Notice.