Business Process Owner

Hitachi Automotive Systems Americas, Inc.; Alamo (TN); On-site; USD 110,000 - 170,000; Full time

Job summary

Hitachi Energy USA Inc. in Alamo, Tennessee seeks a Business Process Owner to drive operational excellence within our manufacturing organization.

You will partner with factory teams, leaders, and regional stakeholders to optimize processes, ensure SAP S/4HANA adoption, and deliver impactful solutions that improve efficiency. This role requires a bachelor’s degree and 7+ years in manufacturing operations or process improvement, with strong project management and stakeholder skills.

Qualifications

• Bachelor’s degree in Business, Engineering, or a related field.
• 7+ years of manufacturing operations, business processes, or process improvement.
• Experience with ERP systems, preferably SAP S/4HANA.
• Strong project management, communication, and stakeholder engagement skills.
• Knowledge of lean manufacturing, value stream mapping, and continuous improvement.

Responsibilities

• Support SAP S/4HANA stabilization efforts and help end users adopt new business processes.
• Document, maintain, and improve business processes and process maps across the organization.
• Analyze operational challenges and implement sustainable solutions that prevent recurring issues.
• Lead testing activities, coordinate with business champions, and maintain standard work documentation.
• Drive cross-functional projects that improve business performance and operational effectiveness.
• Identify and deliver continuous improvement opportunities aligned with strategic business objectives.
• Gather, evaluate, and prioritize business enhancement requests and requirements.

Skills

Project management

Communication

Stakeholder engagement

Problem-solving

Education

Bachelor’s degree in Business, Engineering, or related field

Tools

SAP S/4HANA

Job description

Location: Alamo, Tennessee, United States of America

Company Name: HITACHI ENERGY USA INC

Profession (Job Category): Quality Management

Job Schedule: Full time

Remote: No

Job Description: Are you passionate about improving the way businesses operate and helping teams embrace new technologies? Join Hitachi Energy as a Business Process Owner and play a key role in driving operational excellence across our manufacturing organization. In this highly visible position, you will partner with factory teams, business leaders, and regional stakeholders to optimize processes, solve complex challenges, and support continuous improvement initiatives. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines. As a trusted process expert, you will help strengthen the adoption of SAP S/4HANA, streamline business operations, and deliver impactful solutions that enhance efficiency across the organization. From supporting end users and leading process improvements to collaborating on strategic projects across the HUB, you will have the opportunity to influence how work gets done while building strong relationships with teams throughout the business. If you enjoy driving change, solving problems, and making a measurable impact in a collaborative manufacturing environment, this is an exciting opportunity to help shape the future of our operations.

How you'll make an impact

Support SAP S/4HANA stabilization efforts and help end users successfully adopt new business processes.

Document, maintain, and improve business processes and process maps across the organization.

Analyze operational challenges and implement sustainable solutions that prevent recurring issues.

Lead testing activities, coordinate with business champions, and maintain standard work documentation.

Drive cross-functional projects that improve business performance and operational effectiveness.

Identify and deliver continuous improvement opportunities aligned with strategic business objectives.

Gather, evaluate, and prioritize business enhancement requests and requirements.

Build strong networks across factories and HUB teams while facilitating training, collaboration, and knowledge sharing.

Your background

• Bachelor’s degree in Business, Engineering, or a related field, or equivalent manufacturing experience.
• 7+ years of experience in manufacturing operations, business processes, or process improvement.
• Experience with ERP systems, preferably SAP S/4HANA.
• Strong project management, communication, and stakeholder engagement skills.
• Knowledge of lean manufacturing principles, value stream mapping, and continuous improvement methodologies.
• Proven analytical and problem-solving abilities with the ability to manage complex business challenges.

More about us

Join a global technology leader that is advancing a sustainable energy future through innovation and collaboration. Grow your career through meaningful work, continuous learning opportunities, and exposure to global teams and projects. Be part of an inclusive culture that values diverse perspectives, encourages development, and recognizes individual contributions.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Equal Employment Opportunity Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities.

Accessibility and reasonable accommodation

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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