Business Process Manager - Digital Transformation - AI & Data Analytics

ABB Inc; Cary (NC); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

401k with company contributions

Employee Stock Acquisition Plan (ESAP)

11 paid holidays

Job summary

ABB Inc. is seeking a hybrid role focused on translating AI, data, analytics, and digital transformation into sustainable operational capabilities across North America ELDS.

This role reports to the Business Process Manager and collaborates with stakeholders to prioritize demand, improve data quality, and deliver reusable capabilities with measurable business value. The position sits within the ELDS US Business Line, requiring collaboration with operations, supply chain, engineering, quality,

Qualifications

• Bachelor's degree in Engineering, Information Systems, or a related field.
• 8+ years of experience in manufacturing operations, business process management, data analytics and digital transformation.
• Experience translating business needs into reporting, analytics, data, or automation solutions and managing work through a backlog.
• Working knowledge of SAP ECC and S4 ERP environments.
• Experience with Power BI, Azure, Snowflake, SAP or equivalent enterprise platforms.

Responsibilities

• Manage and prioritize the AI business improvement portfolio with quality, schedule, and budget discipline.
• Build the foundation for AI use cases and predictive analytics by improving data readiness and ownership.
• Develop and maintain a prioritized analytics roadmap aligned with North America ELDS priorities.
• Partner with operations, supply chain, engineering, and analytics teams to align requirements and roadmaps.
• Promote process standardization and reuse of capabilities across sites.

Skills

Data analytics

Digital transformation

Business process management

Manufacturing operations

AI use cases

Education

Bachelor's degree in Engineering, Information Systems, or related field

Tools

SAP ECC

S/4HANA

Power BI

Azure

Snowflake

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Business Process Manager

In this role, you will translate artificial intelligence, data, analytics, and digital transformation opportunities into sustainable operational capabilities across the front-end commercial functions and operational units of ELDS North America. You will connect business processes, business data, system capabilities, and technology teams to move qualified AI use cases from idea and proof of concept into governed, adopted, and supportable business solutions. You will work closely with business stakeholders, process owners, Information Systems, data teams, and external partners to prioritize demand, improve data quality, and deliver reusable capabilities with measurable business value.

The work model for the role is: Hybrid

This role is contributing to the ELDS US Business Line in North America.

Your Role And Responsibilities

• Manage and prioritize the AI business improvement portfolio, ensuring delivery of measurable benefits with the required quality, schedule, and budget discipline.
• Build the foundation for AI use cases and predictive analytics by improving data readiness, clarifying business ownership, documenting source data, and establishing repeatable use-case qualification and value-validation methods.
• Develop and maintain a prioritized analytics roadmap aligned with North America ELDS business process priorities and digital transformation objectives
• Partner with factory operations, supply chain, engineering, quality, finance, IS, ERP, MES, and analytics teams to align business requirements and technology roadmaps.
• Promote process standardization, best-practice sharing, change adoption, and reuse of capabilities across sites.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications For The Role

• Bachelor's degree in Engineering, Information Systems, or a related field.
• 8+ years of progressive experience in manufacturing operations, business process management, data analytics and digital transformation.
• Demonstrated experience translating business needs into reporting, analytics, data, or automation solutions and managing work through a prioritized backlog
• Working knowledge of SAP ECC and S4 ERP environments
• Working knowledge of modern business intelligence and data platforms; experience with Microsoft Power BI, Microsoft Fabric, Azure, Snowflake, SAP, or equivalent enterprise platforms is preferred
• Candidates preferably already have work authorization that would permit them to work for ABB in the US.

Preferred Qualifications

• Experience with discrete manufacturing environments, specifically preferred NEMA low and medium switchgear and motor control centers
• Working knowledge of SAP ECC, S/4HANA, MES integration with ERP and factory systems, ISA-95 concepts, manufacturing master data, and operational technology governance.
• Practical experience with Snowflake platform and Microsoft Power BI semantic models, dashboards, data visualization, KPI design, and governed self-service reporting
• Practical experience operationalizing and implementing AI solutions in a discrete manufacturing environment.
• Experience qualifying predictive analytics or AI use cases based on business value, data readiness, feasibility, risk, and adoption requirements

What's In It For You

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail].

ABB Benefit Summary For Eligible US Employees

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

More About Us

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.