Business Process Manager

Southland Industries; United States; On-site; USD 115,000 - 176,000; Full time

Benefits offered by this job

401(k) plan with 50% company match (no

Medical, dental, and vision insurance

Annual bonus program

Training/professional development

Wellness benefits

Job summary

Southland Industries is seeking a Business Process Manager to lead the Energy Divisions Process Improvement program. You will coordinate a network of Champions across Sales, Development, Operations, Safety, M&V, and other functions to standardize best practices and drive performance improvements.

You will partner with department leaders to evolve the process library, implement automation, and improve real-time visibility, communication, and collaboration across ESPC lifecycle.

Qualifications

• Bachelor's degree in Industrial Engineering, Construction Management, Business Administration, Operations Management, Energy Engineering, or equivalent experience.
• 5+ years in process improvement, operation excellence, or complex project delivery roles; at least 2 years in construction, EPC, ESCO, or energy services.
• 2+ years leading or coordinating cross-function teams across multi-phased projects.
• PMP, CBAP or related certifications; Lean Six Sigma preferred.
• Strong knowledge of ESPC lifecycle, including sales, IGAs, design-build, M&V, and performance contracting.
• Experience with IPMVP, DOE/FEMP guidelines or similar energy efficiency standards.
• Proficiency with Visio, Lucidchart, Excel, Power BI/Tableau; SharePoint/AutoDesk Forma.

Responsibilities

• Leads, mentors, and facilitates a network of Process Improvement Champions across functions.
• Drives cross-functional collaboration and optimizes end-to-end workflows.
• Organizes continuous improvement activities, including Kaizen events and value stream mapping.
• Evolves the process library, tools, and document management standards.
• Identifies and leads automation and digital integration opportunities to reduce cycle time and risk.
• Defines, tracks, and reports KPIs for process effectiveness and cross-functional performance.

Skills

Cross-functional leadership

Process improvement

Data analytics

Project management

Communication

Education

Bachelor's degree in Industrial Engineering, Construction Management, Business Administration, Operations Management, Energy Engineering, or equivalent experience

Tools

Visio

Lucidchart

Excel

Power BI

Tableau

SharePoint

AutoDesk Forma

Job description

Position Summary

The Business Process Manager will lead the Energy Divisions Process Improvement program ("the Southland Way") by coordinating, mentoring, and empowering a network of departmental Southland Way Champions across Sales, Development, Operations, Safety, Measurement & Verification, and all other key functions in the full ESPC performance contracting project lifecycle.

• Leads, mentors, and facilitates a network of departmental Process Improvement Champions, enabling them to develop, maintain, and consistently apply best practices, processes, and tools within their respective functions.
• Drives cross-functional collaboration and alignment by optimizing end-to-end workflows, strengthening handoffs, and ensuring seamless delivery across Sales, Development, Operations, Safety, M&V. and supporting teams.
• Organizes and facilitates continuous improvement activities, including cross-Champion workshops, value stream mapping, Kaizen events, and rapid improvement initiatives to help resolve workflow constraints and enhance interdepartmental coordination.
• Partners with department leaders to evolve the process library, tools, and document management standards, ensuring information is easily accessible, consistently structured, and supports a strong culture of teamwork.
• Identifies and leads implementation of practical improvement, automation, and digital integration opportunities that reduce cycle time, rework, and risk while improving real-time visibility, communication, and collaboration.
• Defines, tracks, and reports key performance indicators related to process effectiveness and cross-functional performance, while ensuring all improvements adhere to ESPC performance guarantees, IPMVP standards, regulatory requirements, and financing covenants.

Qualifications

• Bachelor's degree in Industrial Engineering, Construction Management, Business Administration, Operations Management, Energy Engineering, or equivalent experience.
• 5+ years of progressive experience in process improvement, operation excellence, or complex project delivery roles, with at least 2 years in construction, EPC, ESCO, or energy services environment.
• 2+ years of experience leading or coordinating cross-function teams, matrixed improvement initiatives across multi-phased project environments.
• PMP, CBAP, or additional certifications in project management, change management, or business analysis; Lean Six Sigma certification preferred
• Advanced knowledge of the ESPC project lifecycle, including sales, Investment Grade Audits, design-build execution, commission, Measurement & Verification (M&V), and performance contracting principles.
• Strong understanding of energy performance contracting environments, including ESCO operations, federal/state ESPC programs, and performance-based contracting frameworks.
• Working knowledge of IPMVP (International Performance Measurement and Verification Protocol), DOE/FEMP guidelines, or similar energy efficiency standards.
• Proficiency with process mapping tools (Visio, Lucidchart), data analytics (Excel, Power BI, Tableau), and file storage media (SharePoint, AutoDesk Forma).
• Highly developed analytical, strategic, and execution capabilities, balancing enterprise project objectives with continuous process improvement and collaborative delivery.
• Outstanding communication, presentation, and interpersonal skills with the ability to influence at all levels.

Benefits

As a 100% employee-owned company, we offer a comprehensive benefits package for you and your family:

• 401(k) plan with 50% company match (no cap) and immediate 100% vesting
• Medical, dental, and vision insurance (100% paid for employee)
• Annual bonus program based upon performance, achievement, and company profitability
• Term life, AD&D insurance, and voluntary life insurance
• Disability income protection insurance
• Pre-tax flexible spending plans (health and dependent care)
• Paid parental leave
• Paid holidays, vacation, and personal time
• Training/professional development opportunities and company-paid memberships for professional associations and licenses
• Wellness benefits

About Southland Industries

As one of the nation's largest MEP companies, Southland Industries is built on the foundation of great people. Since 1949, we have put our people first, enabling growth, professional achievement, and innovation.

Southland Industries and all its subsidiaries are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work environment free of discrimination and harassment. All employment decisions at Southland Industries are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, national origin, ancestry, age, disability, medical condition, marital status, family care or medical leave status, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Southland Industries will not tolerate discrimination or harassment based on any of these characteristics.

Pay

Final pay is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. For (Colorado/New York City/California/Washington/Maryland/Virginia/DC) this ranges from $115,038.00 - $175,752.00 plus annual incentive, benefits, and retirement program as outlined above.

Contingent Employment

All employment offers are contingent upon successful drug tests, background checks, and professional reference checks. Roles that include driving as an essential job duty will be required to have a successful Motor Vehicle Record check (MVR). We are not able to offer sponsorship of employment at this time.