Business Process Lead III

Boston Scientific Gruppe; Quincy (MA); On-site; USD 82,000 - 156,000; Full time

Job summary

Boston Scientific seeks a Business Process Lead III to support and enhance business systems, warehouse systems and operational processes across Distribution, Logistics, Manufacturing, Quality and Supply Chain. This onsite role is based in Quincy, MA, partnering with Operations, IT, Product teams and vendors to improve system reliability and end-user experience.

Ideal candidates combine operational knowledge with business systems expertise and demonstrate project leadership, requirements

Qualifications

• Bachelor's degree or 6+ years experience in a related field (Supply Chain, IT, or Operations) required.
• Experience supporting business and warehouse systems; familiarity with SAP or Manhattan a plus.
• Ability to gather requirements, support testing, and document changes.
• Experience leading cross-functional projects and resolving process issues.
• Ability to travel up to 10%.

Responsibilities

• Serve as the business systems representative and functional owner for warehouse, distribution, logistics, manufacturing and quality processes.
• Analyze issues and drive sustainable solutions for SAP, Manhattan and related technologies.
• Gather, document and manage requirements for enhancements, projects and initiatives.
• Create, coordinate and execute testing activities including UAT and validation.
• Lead or support small- to medium-sized projects and cross-functional workstreams.
• Partner with Operations, Quality, Engineering, IT, Product teams, vendors and stakeholders.
• Develop process documentation, training materials, reports and dashboards.
• Develop metrics and KPIs to support decision-making and continuous improvement.
• Support SDLC, validation, CAPA, compliance and audit readiness.

Skills

Project leadership

Requirements gathering

Testing & validation

Cross-functional collaboration

Business systems experience

Regulatory/compliance knowledge

SDLC familiarity

Education

Bachelor's degree or 6+ years related experience

Job description

Select how often (in days) to receive an alert: Create Alert

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:

Boston Scientific was recognized as a Glassdoor Best Place to Work in 2026, ranking No. 15 on the Top 100 list, reflecting the culture our employees experience every day.

Boston Scientific is seeking a Business Process Lead III to support and enhance business systems, warehouse systems and operational processes across Distribution, Logistics, Manufacturing, Quality and Supply Chain operations. This onsite-assigned position in Quincy, Massachusetts, partners closely with Operations, Quality, Engineering, Product teams, IT teams and vendors to improve system reliability, operational performance, compliance and the end-user experience.

This role is ideal for an individual who combines operational knowledge with business systems expertise and is looking to expand their impact through project leadership, requirements management, testing, reporting and process improvement. The position serves as a key liaison between business and technology teams, helping deliver solutions that support both day-to-day operations and strategic initiatives.

This position follows an onsite work model and requires employees to work from the Quincy, Massachusetts, facility. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.

Your responsibilities will include:

• Serve as the business systems representative and functional owner for assigned warehouse, distribution, logistics, manufacturing and quality processes.
• Support SAP, Manhattan and related warehouse technologies by analyzing issues, assessing business impact and driving sustainable solutions.
• Gather, analyze, document and manage business requirements for system enhancements, projects, process improvements and operational initiatives.
• Create, coordinate and execute testing activities, including test scripts, user acceptance testing and validation of business process and system changes.
• Lead or support small- to medium-sized projects, cross-functional workstreams, system enhancements and technology deployments.
• Partner closely with Operations, Quality, Engineering, IT teams, Product teams, vendors and business stakeholders to improve operational effectiveness and the end-user experience.
• Utilize a hands-on Go See approach to understand operational challenges, identify improvement opportunities and represent the voice of the end user.
• Develop process documentation, training materials, reports, dashboards and project communications to support operational excellence and business readiness.
• Develop, analyze and communicate department metrics, operational KPIs, system performance measures and reporting insights to support decision-making, prioritization and continuous improvement initiatives.
• Support SDLC, validation, CAPA, compliance and audit readiness activities within a regulated medical device environment.

Qualifications:

Required qualifications:

• Bachelor's degree in Business, Supply Chain, Information Systems, Engineering, Operations or a related field, or a minimum of 6 years' experience in Supply Chain, Distribution, Logistics, Manufacturing, Quality, Business Systems or IT.
• Experience supporting business systems, warehouse systems, operational technologies or supply chain processes.
• Experience gathering and documenting business requirements, supporting testing activities, validating system changes or participating in technology implementations.
• Experience leading discussions, supporting projects, collaborating across functions and resolving business process or operational issues.
• Ability to travel up to 10%.

Preferred qualifications:

• Experience supporting SAP, Manhattan or similar ERP/WMS platforms.
• Experience with warehouse technologies, including RF devices, automation, material handling systems, MDCS, Packsize or related solutions.
• Experience leading projects, system enhancements, process improvement initiatives or operational readiness activities.
• Experience with reporting, dashboards, Power BI, analytics or operational performance metrics.
• Experience working within a medical device, FDA-regulated or quality system environment.
• Experience supporting SDLC, validation, CAPA, compliance or audit readiness activities.
• Boston Scientific operations experience with demonstrated progression in leadership, training, systems, process improvement or site support roles, such as Business Process Lead, Warehouse Lead, Inventory Lead, Operations Coordinator, Quality Lead, Trainer, SME/Super User, Process Improvement Champion or System Implementation Participant.
• Lean Six Sigma certification or demonstrated continuous improvement experience.

Requisition ID:632213

Minimum Salary: $82100

Maximum Salary: $156000

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com— will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:

It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life byprovidinga broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological,neurologicaland urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn .

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Nearest Major Market: Boston

Job Segment: Logistics, Supply Chain, Business Process, Lean Six Sigma, Six Sigma, Operations, Management