Business Process & Internal Controls Manager

Abbott; Livermore (CA); On-site; USD 114,000 - 228,000; Full time

Benefits offered by this job

HIP PPO health coverage

Excellent retirement plan with high-em

Tuition reimbursement

FreeU education benefit

Job summary

Abbott in Livermore, CA seeks a professional to drive assessment, documentation, and optimization of business processes and internal controls, starting with the XIFIN platform. You will partner with Finance, Revenue Cycle, Compliance, IT, Operations, and Quality to ensure controls are designed, documented, and auditable.

The role emphasizes establishing accountability, creating centralized process documentation, SOPs, RACI matrices, and system narratives to support operational efficiency, audit

Qualifications

• Bachelor’s degree required and at least 4 years of relevant experience in internal controls, process documentation, or compliance.
• CPA credential preferred for enhanced eligibility and career progression.

Responsibilities

• Lead evaluation of adherence to policies across key operational processes.
• Identify control gaps and opportunities for standardization.
• Design and document internal controls with owners and monitoring procedures.
• Support internal and external audits and remediation efforts.
• Establish governance and change-management processes.
• Create end-to-end process maps and workflow documentation.
• Develop SOPs, desk procedures, RACI matrices, and control narratives.
• Maintain a centralized process documentation repository.
• Facilitate cross-functional workshops to identify inefficiencies.
• Lead documentation for XIFIN workflows and related configurations.

Skills

Process mapping

Audit support

Policy compliance

Cross-functional collaboration

Education

Bachelor’s degree

CPA credential

Tools

XIFIN

Great Plains ERP

Finance systems

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This role will lead the assessment, documentation, and optimization of business processes and internal controls across the organization, with an initial focus on the XIFIN platform. The position will partner with Finance, Revenue Cycle, Compliance, IT, Operations, and Quality teams to ensure processes align with policy, controls are appropriately designed and executed, and critical workflows are documented and sustainable.

The successful candidate will help establish a culture of accountability, process visibility, while creating documentation that supports operational effectiveness, compliance, audit readiness, and future scalability.

What You’ll Work On

Internal Controls & Compliance

• Evaluate adherence to company policies and procedures across key operational processes.
• Identify control gaps, process risks, and opportunities for standardization.
• Design and document internal controls, including control owners and monitoring procedures.
• Support internal and external audits and remediation efforts.
• Establish governance and change-management processes.

Process Documentation & Mapping

• Create end-to-end process maps and workflow documentation.
• Develop SOPs, desk procedures, RACI matrices, and control narratives.
• Maintain a centralized process documentation repository.
• Facilitate cross-functional workshops to identify process inefficiencies.

Systems Documentation (XIFIN, Great Plains ERP, and Other Platforms)

• Lead documentation for Finance of XIFIN workflows, configurations, interfaces, reports, and user access.
• Document key system dependencies across Finance, Operations, and Revenue Cycle.
• Partner with IT and business stakeholders to improve system controls and workflow efficiency.
• Establish standards for ongoing system documentation and change control.

Required Qualifications

• Bachelor’s degree
• At least 4 years of relevant experience

Preferred Qualifications

• Preferred: A CPA (Certified Public Accountant) credential

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is

$114,000.00 – $228,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Audit

DIVISION:

HF Heart Failure

LOCATION:

United States > Livermore : 6465 National Drive

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 10 % of the Time

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf