Business Process & Internal Controls Manager

Abbott; Chicago (IL); On-site; USD 99,000 - 199,000; Full time

Benefits offered by this job

Health insurance

Excellent retirement plan with high ER

Tuition reimbursement

FreeU education benefit

Job summary

Abbott in Chicago (Willis Tower) is seeking a Business Process & Internal Controls Manager to lead assessment, documentation and optimization of processes and controls across the organization, starting with the XIFIN platform. You will partner with Finance, IT, Compliance, Operations and Quality to ensure policies are followed and workflows are documented for scalability.

The role requires at least 4 years of relevant experience; CPA is preferred.

Qualifications

• At least 4 years of relevant experience.
• CPA credential is preferred.

Responsibilities

• Lead assessment and optimization of internal controls across Finance and operations.
• Document end-to-end processes, SOPs, RACIs, and control narratives.
• Support internal and external audits and remediation efforts.
• Partner with IT, Compliance, Revenue Cycle, and Quality teams to ensure policy alignment.
• Establish governance and change-management processes.

Skills

Internal Controls

Process Documentation

Audit Preparation

Finance

Education

CPA (Certified Public Accountant)

Tools

XIFIN

Great Plains ERP

Job description

Business Process & Internal Controls Manager

Location United States > Chicago : Willis Tower Building 233 S Wacker Dr. Category Finance

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This role will lead the assessment, documentation, and optimization of business processes and internal controls across the organization, with an initial focus on the XIFIN platform. The position will partner with Finance, Revenue Cycle, Compliance, IT, Operations, and Quality teams to ensure processes align with policy, controls are appropriately designed and executed, and critical workflows are documented and sustainable.

The successful candidate will help establish a culture of accountability, process visibility, while creating documentation that supports operational effectiveness, compliance, audit readiness, and future scalability.

What You’ll Work On

Internal Controls & Compliance

• Evaluate adherence to company policies and procedures across key operational processes.
• Identify control gaps, process risks, and opportunities for standardization.
• Design and document internal controls, including control owners and monitoring procedures.
• Support internal and external audits and remediation efforts.
• Establish governance and change-management processes.

Process Documentation & Mapping

• Create end-to-end process maps and workflow documentation.
• Develop SOPs, desk procedures, RACI matrices, and control narratives.
• Maintain a centralized process documentation repository.
• Facilitate cross-functional workshops to identify process inefficiencies.

Systems Documentation (XIFIN, Great Plains ERP, and Other Platforms)

• Lead documentation for Finance of XIFIN workflows, configurations, interfaces, reports, and user access.
• Document key system dependencies across Finance, Operations, and Revenue Cycle.
• Partner with IT and business stakeholders to improve system controls and workflow efficiency.
• Establish standards for ongoing system documentation and change control.

Required Qualifications

• At least 4 years of relevant experience

Preferred Qualifications

• Preferred: A CPA (Certified Public Accountant) credential

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is $99,300.00 - $198,700.00. In specific locations, the pay range may vary from the range posted.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Job Id 31165465 LocationUnited States > Chicago : Willis Tower Building 233 S Wacker Dr. Medical surveillance No Division HF Heart Failure Travel Yes, 10 % of the Time Additional Location Significant work activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day); Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)

INNOVATIVE BENEFITS

We support our colleagues around the world as they care for themselves and their families with offerings tailored to their unique needs.

DIVERSITY & INCLUSION

We strive to provide environments where all employees feel welcome and able to bring their full selves to work. To do this we integrate diversity, equity, and inclusion across Abbott.

SUSTAINABILITY FOR OUR FUTURE

At Abbott, sustainability means managing our efforts so we can help the greatest number of people around the world live fuller lives through better health.

WE'RE RECOGNIZED AROUND THE WORLD

DOW JONES SUSTAINABILITY INDEX

BEST CORPORATE CITIZENS

FORTUNE CHANGE
THE WORLD

FORTUNE'S MOST ADMIRED COMPANIES

An Equal Opportunity Employer
Abbott is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions are based on qualifications, merit, and business needs.
> EEO (ENGLISH) > EEO (SPANISH)
> PAY TRANSPARENCY NONDISCRIMINATION PROVISION
We provide reasonable workplace accommodations. U.S. residents only: To request accommodation, please call 224-667-0340or email [e-mail] .
Abbott is committed to pay equity and transparency. Compensation is determined using objective, job-related, and gender-neutral criteria in compliance with applicable laws and local regulations.