Business Process Engineer

TIH; Charlotte (NC); On-site; USD 85,000 - 105,000; Full time

Job summary

A leading company is seeking a Business Process Engineer to enhance performance and productivity through the analysis and design of business processes. The role involves creating detailed documentation, implementing improvements, and monitoring effectiveness. Ideal candidates will have a Master's degree or MBA and extensive experience in process management. Strong analytical skills and proficiency in Microsoft Office Suite are essential for success in this dynamic position.

Qualifications

• 8-10 years of experience or equivalent combination of education and work experience.

Responsibilities

• Analyze existing business processes and identify opportunities for improvement.
• Create detailed business process maps and documentation.
• Design and implement new or improved business processes.

Skills

Analytical Skills

Problem-Solving

Critical Thinking

Time Management

Interpersonal Skills

Project Management

Communication

Education

Master’s degree

MBA

Tools

Microsoft Office Suite

Visio

PowerPoint

Excel

Job description

Join to apply for the Business Process Engineer role at TIH.

This position involves analyzing, designing, and implementing new business processes, as well as improving existing ones to enhance performance and productivity.

Key Responsibilities

• Analyze existing business processes and identify opportunities for improvement.
• Create detailed business process maps and documentation.
• Design and implement new or improved business processes.
• Develop and monitor metrics to evaluate process effectiveness.
• Coordinate with business units for successful process implementation.
• Provide training and support during transitions.
• Monitor outcomes and adjust processes as needed.
• Participate in change management activities.
• Ensure compliance with applicable regulations and standards.

Education and Experience

• Master’s degree or MBA required.
• Eight to ten years of experience or equivalent combination of education and work experience.

Functional Skills

• Strong analytical, problem-solving, and critical thinking skills.
• Effective time management and ability to thrive in a fast-paced environment.
• Excellent interpersonal and relationship-building skills; ability to lead through influence.
• Proven project management experience.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, including Visio, PowerPoint, and Excel.