Bus. Process Analyst

General Dynamics Information Technology, Inc.; United States; Remote; USD 71,000 - 97,000; Full time

Job summary

General Dynamics Information Technology, Inc. is seeking an experienced Scrum Master to lead multiple agile teams delivering financial and payment capabilities in a large government environment.

You will facilitate ceremonies, remove impediments, and coach Product Owners to maintain clear sprint goals and predictable delivery. Remote in the United States, the role requires 5+ years of Scrum Master/Agile experience, knowledge of SDLC, and strong facilitation skills to collaborate with

Qualifications

• IT knowledge aligned with project needs.
• Experience with SDLC and agile practices.
• Familiarity with Microsoft Office for reporting and communication.

Responsibilities

• Facilitate Scrum ceremonies and ensure timeboxed, outcomes-driven meetings.
• Coach Product Owners and teams to maintain sprint goals and reduce blockers.
• Coordinate cross-team dependencies and continuously improve delivery flow in a large government environment.

Skills

IT

Microsoft Office

SDLC

Education

Bachelor’s degree preferred

Alternative path: +4 years experience

Tools

VersionOne/Agility

Job description

Job Qualifications

Information Technology (IT), Microsoft Office, Software Development Life Cycle (SDLC)

Job Description

Own your opportunity to turn collaboration and Agile principles into measurable outcomes for our customers’ most complex challenges. As a Scrum Master, you’ll enable effective team performance, guide continuous improvement, and ensure delivery success. Here, you’ll see the bigger picture on mission initiatives and where your Agile leadership career can go at GDIT.

Type of Requisition

Regular

Clearance Level Must Currently Possess

None

Clearance Level Must Be Able To Obtain

None

Public Trust/Other Required

MBI (T2)

Job Family

Process and Operational Efficiency

Skills

Information Technology (IT), Microsoft Office, Software Development Life Cycle (SDLC)

Certifications

None

Experience

5 + years of related experience

US Citizenship Required

No

MEANINGFUL WORK AND PERSONAL IMPACT

As a Scrum Master, the work you’ll do at GDIT will be impactful to the mission of USPS. You will play a crucial role in enabling the optimization of business functions at USPS.

As a Scrum Master, you will guide multiple development teams to maintain clear sprint goals, manage cross-team dependencies and continuously improve delivery flow and team engagement. Provide high energy Agile facilitation for multiple cross-functional development teams delivering financial/payment capabilities across mainframe, distributed, and cloud platforms in a large Government environment. Conduct scrum ceremonies and teach Agile best practices. Make the process engaging, value-focused and predictable.

WHAT YOU’LL NEED TO SUCCEED

Bring your expertise and drive for innovation to GDIT. The Scrum Master must have:

Education

• Bachelor’s degree in a relevant field from an accredited College/University is preferred.
• Alternative Path: If the candidate does not possess a relevant four-year degree, an additional four years of relevant work experience will be required.

Required Experience

Education: Bachelor’s Degree preferred; however, additional experience can be substituted for degree.

Required Experience: 3+ years of Scrum Master/Agile facilitation (2+ years with multiple concurrent development teams.

Minimum 5 years’ experience in IT

Required Technical Skills

• Ability to quickly grasp business and technical requirements, understand or learn technical jargon and government acronyms, produce communication for all levels of the organization.
• Proficient with VersionOne / Agility (or comparable tool) for boards, dependencies, impediments, and lightweight rollup reporting.
• Proven ability to keep ceremonies purposeful, timeboxed, and engaging (planning, daily, refinement, review, retro).
• Demonstrated success by reducing carryover, aging blockers, and decision latency without adding heavy process.
• Ability to coach backlog readiness (thin vertical slices, clear acceptance criteria, limited WIP).
• Hold teams accountable to sizing activities to ensure project ends dates can be projected.
• Manage over and under talkers in ceremonies.
• Ability to schedule, track, and manage meetings.
• Facilitate core Agile events and lightweight cross-team syncs; maintain sprint goal clarity.
• Make Agile “feel useful” via energetic, varied, participatory ceremonies (not rote compliance).
• Track and drive resolution of impediments (environment, integration, data, approvals) across platforms.
• Coordinate cross-team and cross-platform dependencies (batch windows vs deployment timing, integration points).
• Maintain visible radiators: sprint goals, impediment log, experiment tracker, simple metrics (goal attainment %, carryover, blocker aging).
• Coach Product Owners / BAs and tech leaders on prioritization, slicing, and readiness.
• Drive 1–2 small improvement experiments per team per sprint; follow through to closure.
• Foster psychological safety, inclusive participation, and sustainable pace.
• The Scrum Master will heavily be using these skills: communication, leadership, organization, time management, budget management, risk management, problem-solving, adaptability, and teamwork.
• Effective at building strong business relationships across teams to ensure a positive customer experience and quality of software projects into Production.
• Strong written and verbal communication skills and proven ability to effectively work directly with customers, the executive leadership team, and technical staff.
• Effective liaison between business and technical teams.
• Strong facilitation skills to effectively lead discussions across multiple groups.

Working knowledge of one or more of the following qualifications

• DevSecOps
• Agile Scrum
• VersionOne or equivalent Agile project management software
• Knowledge of and experience with SDLC practices
• Payroll systems and processing
• Mainframe knowledge a plus

Security Clearance Level

• Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
• This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Location

• Remote

The likely salary range for this position is $71,400 - $96,600. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours

40

Travel Required

Less than 10%

Telecommuting Options

Remote

Work Location

Any Location / Remote

Total Rewards At GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans