Business Process Analyst SME

General Dynamics Information Technology, Inc.; United States; Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

AI career tool

Internal mobility support

Benefits and 401K

Flexible schedule

Military-friendly culture

Job summary

General Dynamics Information Technology, Inc. seeks a Business Process Analyst SME to help shape the strategic direction of the Department of State Consular Affairs (CA) programs.

You will analyze business and technical processes, identify improvement opportunities, and position GDIT as a trusted delivery partner for critical government missions. You will lead and influence cross-functional teams, contribute to capture and growth efforts, and ensure alignment of capabilities with client needs.

Qualifications

• In-depth leadership experience supporting CA programs.
• Proven ability to lead dynamic mission-focused teams.
• Strategic development and large-team implementation experience.
• Strong organizational and time management skills.
• Excellent communication, presentation and facilitation abilities.
• Independent worker with limited direction.

Responsibilities

• Support analysis of business and technical processes.
• Participate in capture and growth life-cycle; provide voice of the customer.
• Collaborate with leadership on strategic initiatives.
• Drive alignment of GDIT capabilities to client needs.
• Utilize knowledge of Department of State processes to identify improvement opportunities.

Skills

Leadership experience

Strategic development

Implementation experience

Time management

Communication skills

Facilitation skills

Problem solving

Independent work

Education

Bachelor's degree

Job description

BUSINESS PROCESS ANALYST SME

Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Analyst SME at GDIT. Here, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Program Management.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Business Process Analyst SME, the work you’ll do at GDIT will be impactful to the mission of the Department of State. You will play a crucial role in building strategy, identifying business process improvement opportunities, and helping to position GDIT as a strategic partner with the Department of State Consular Affairs (CA) Bureau.

• Support analysis of business and technical processes to formulate and develop business information processing systems and position GDIT as a strategic delivery partner
• Participate in all phases of the capture and growth life-cycle, providing the “voice of the customer”, including reviews and proposal and content development, helping GDIT continue to grow and expand the portfolio
• Collaborate with business and technology leadership teams on strategic initiatives
• Drive alignment of GDIT capabilities to client needs
• Utilize in-depth knowledge of Department of State processes and priorities to provide expertise on continuous process improvement opportunities and strategies

WHAT YOU’LL NEED TO SUCCEED

Bring your initiative and drive for innovation to GDIT. The Business Process Analyst SME must have:

Education: Bachelor's degree

Experience: 10+ years of related experience

Role Requirements:

• In-depth leadership experience supporting programs at CA
• Proven experience leading dynamic mission-focused teams
• Strong strategic development and implementation experience, directing large teams to improve efficiency and compliance with regulatory changes
• Strong organizational and time management skills
• Strong communication, presentation and facilitation skills
• Ability to strategically assess clients' business and identify improvement opportunities
• Exceptional problem-solving and ability to work independently with limited direction

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility: Full-flex work week to own your priorities at work and at home
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.