Business Process Analyst II/III

Greenheck Group; Wisconsin; On-site; USD 70,000 - 90,000; Full time

Job summary

An industrial manufacturing firm located in Wisconsin is seeking a Business Process Analyst II to support process improvement initiatives. The role requires managing system-related projects that enhance productivity and reduce errors. Candidates should have experience in SAP and project management, along with a relevant degree. The ideal candidate will work with various business units to streamline processes, lead change management, and improve operational efficiency. This position is pivotal for driving innovation through effective use of technology and systems.

Qualifications

• 4-6 years of relevant work experience required.
• Familiarity with systems engineering or manufacturing required.
• Project management skills and ability to manage multiple projects simultaneously is required.

Responsibilities

• Assist in identifying, defining and tracking projects.
• Partner with Corporate IT teams for system improvements.
• Provide technical support for business unit processes.

Skills

Project management skills

SAP (ERP) experience

Systems engineering knowledge

Lean manufacturing concepts

Education

Bachelor's degree or equivalent experience

Tools

JIRA

SAP

MII

Job description

**Your opportunity**:As a Business Process Analyst II for Greenheck Group you will assist in identifying, defining and tracking projects in the business unit as it relates to systems. This may include, but is not limited to, business unit yearly critical few initiatives, corporate projects, defining current business processes, system utilization and the exploration of new processes and tools to eliminate waste and provide faster and more accurate throughput within the facilities. Work with multiple functional areas of the business to identify specific IT/systems initiatives and coordinate corporate resources in support of these projects.As a Business Process Analyst III for Greenheck Group you will be responsible for defining, tracking, and managing process improvement efforts within the business unit as it relates to systems. Work in direct support of various key business unit functions including marketing, engineering and manufacturing initiatives to increase productivity, increase capacity, shorten lead-times, reduce costs, reduce errors and standardize product and processes. Collaborate with corporate IT team and help the business unit to further utilize the current set of system tools as well as guide, develop and implement new and more productive ways to use the various systems.**What you’ll be doing as a level II:*** Work with Business Unit Managers to develop, manage, lead, prioritize and support an on-going list of system related projects that could directly correlate to customer satisfaction either internal or external, productivity gains and/or cost savings. Take ownership of projects and work with the necessary individuals throughout the lifecycle of the project from concept to completion. The ability to simultaneously manage multiple projects is essential to be successful in this role.* Work with business unit sectors to define bottlenecks, standardize and/or enhance processes to execute opportunities for improvement which eliminate human error.* Partner with the Corporate IT teams to assist in the definition of system requirements. Support process improvements in the definition and implementation of specific corporate IT initiatives as they impact the business unit. Lead change management within the business unit in all aspects of the change management process.* Communicate programming needs to the centralized IT department and work closely with Programmers and/or IT Analysts to implement changes in an efficient and timely manner.* Translate business requirements into system specifications. Gather, document and implement business requirements utilizing any/all GPS tools and techniques. Audit existing business processes to ensure procedures and best practices are being followed. Address all non-conformances and/or training to support procedures/processes.* Provide technical support and troubleshooting of current systems used for all business unit processes. with an emphasis on manufacturing. This position will focus on the entire order to cash business process and the multitude of systems that may support these processes. Identify and implement improvements, coordinate and present process related training initiatives within the business unit as it relates to systems. This includes but is not limited to JIRA, SAP, MII, etc.* Develop processes, procedures and supporting documentation to enhance cost, quality and customer service while ensuring safety and compliance with government regulations.* Mentor other analysts and provide facilitation assistance on relevant projects/project management information.* May supervise support staff. If applicable, manage employee development planning as well as support, coordinate and execute the employee performance process. Effectively lead, train and/or mentor other analyst professionals on complex technical material and/or solutions.* Identify, design, and maintain operational dashboards and automated data pipelines that consolidate data across ERP, WMS, and TMS platforms delivering clean, reliable datasets with meaningful narratives for operations and functional stakeholders.* Identify, pilot, and embed AI and analytics tools into daily operations; serve as a hands-on coach and subject matter expert helping the team leverage emerging capabilities effectively.**What you’ll be doing as a level III:*** Work with business unit managers to develop, manage, lead, prioritize and support an on-going list of system related projects that could directly correlate to customer satisfaction either internal or external, productivity gains and/or cost savings. Take ownership of projects and work with the necessary individuals throughout the lifecycle of the project from concept to completion. The ability to simultaneously manage multiple projects is essential to be successful in this role.* Work with business unit sectors to define bottlenecks, standardize and/or enhance processes to execute opportunities for improvement including across multiple plants if applicable to eliminate human error.* Partner with the corporate IT and the Technology Services teams to assist in the definition of system requirements. Support process improvements in the definition and implementation of specific corporate IT initiatives as they impact the business unit. Lead change management within the business unit in all aspects of the change management process.* Communicate programming needs to the centralized IT department and work closely with Programmers and/or IT Analysts to implement changes in an efficient and timely manner.* Translate business requirements into system specifications. Gather, document and implement business requirements utilizing any/all GPS tools and techniques. Audit existing business processes to ensure procedures and best practices are being followed. Address all non-conformances and/or training to support procedures/processes.* Provide technical support and troubleshooting of current systems used for all business unit processes. with an emphasis on manufacturing. This position will focus on the entire order to cash business process and the multitude of systems that may support these processes. Identify and implement improvements, coordinate and present process related training initiatives within the business unit as it relates to systems. This includes but is not limited to JIRA, SAP, MII, etc.* Develop processes, procedures and supporting documentation to enhance cost, quality and customer service while ensuring safety and compliance with government regulations.* Oversee external vendors relationships related to systems projects.* May supervise support staff. If applicable, manage employee development planning as well as support, coordinate and execute the employee performance process. Effectively lead, train and/or mentor other analyst professionals on complex technical material and/or solutions.* Own the strategy and continuous improvement of enterprise data pipelines and operational dashboards across ERP, WMS, and TMS platforms setting data standards, ensuring governance, and translating complex datasets into actionable narratives that drive decision-making across the organization.* Lead the department’s AI and analytics tool strategy proactively identifying, evaluating, and scaling high-impact solutions across operations while serving as the primary subject matter expert, change agent, and coach for team at all levels.**What you should have as a level II:*** 4-6 years of relevant work experience required.* SAP (ERP) experience required.* Systems, Engineering, or Manufacturing background, as well as familiarity with lean manufacturing concepts required.* Project management skills and ability to manage multiple projects simultaneously is required.* Integrated knowledge of areas that support the quote-to-cash process required.* Expected to complete internal Lean Leader Certification.* 4 Year / bachelor's degree or equivalent years of job experience required.**What you