Business Process Analyst

QinetiQ US; Washington (District of Columbia); On-site; USD 80,000 - 95,000; Full time

Job summary

QinetiQ US is seeking a Business Process Analyst for the National Guard Bureau. The role evaluates workflows, documents SOPs, and drives process improvements to keep tasking efficient as demand grows.

You will support leadership with data-driven insights and maintain records while ensuring compliance. The position requires an active Secret clearance, a Bachelor’s degree, and 5+ years of process-improvement experience, plus Lean Six Sigma Green Belt and ACKMP certifications.

Qualifications

• Active Secret clearance required.
• Bachelor's degree in a related field.
• 5+ years of workflow analysis and process improvement experience.
• Lean Six Sigma Green Belt certification minimum.
• ACKMP certification.
• Strong oral and written communication skills.

Responsibilities

• Analyze workflows and improve task-management system interfaces to reduce inefficiencies.
• Develop and maintain SOPs, business rules, and data-collection methods to standardize processes.
• Serve as SME supporting SOP and business-rule documents and lead related working groups.
• Provide guidance to staff on deadlines and coordinate system/process improvement meetings.
• Perform quality-control review of requests against leadership controls.
• Maintain continuity standards and trainable processes amid turnover.
• Manage electronic records systems and regular backups.
• Ensure records compliance and manage metadata.
• Provide archiving guidance and maintain knowledge library of best practices.
• Manage collaboration-site content and knowledge-management capabilities.
• Track legislative, hearing, and audit activity and summarize impacts for leadership.
• Develop proposed solutions for complex issues and conduct original research where needed.
• Consolidate status reports and updates for distribution.

Skills

Active Secret clearance

Strong oral and written communication

Education

Bachelor's degree

Lean Six Sigma Green Belt certification

ACKMP certification

Degree in Business Administration/Management

Public Administration

Job description

We are a world‑class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world‑wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).

QinetiQ US’s dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.

Why Join QinetiQ US?

If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well‑being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.

Position Overview

We are seeking a Business Process Analyst to evaluate and improve how work moves through a large task‑management environment at the National Guard Bureau (NGB). This role documents workflows, identifies process gaps, and recommends improvements to keep tasking efficient as volume and requirements evolve.

Responsibilities

• Analyze workflows and task‑management system interfaces to identify inefficiencies and recommend process controls and business rules
• Develop and maintain standard operating procedures, business rules, and data‑collection methodologies to standardize recurring processes
• Serve as a subject‑matter expert supporting development and revision of formal SOP and business‑rules documents, including leading or supporting related working groups
• Provide procedural guidance to staff on meeting deadlines and facilitate recurring coordination meetings on system and process improvements
• Perform quality‑control review of requests and approvals against established leadership controls
• Maintain continuity standards and business rules so processes remain consistent and trainable through staff turnover
• Build and maintain electronic record‑keeping functionality for the agency’s tasking/records system, including managing regular backups
• Maintain electronic data and records in compliance with applicable records‑management regulations, and manage email records and associated metadata
• Provide archiving and data‑management guidance to leadership, and maintain a knowledge library of best practices, lessons learned, and performance benchmarks
• Manage and improve collaboration‑site content and support knowledge‑management capabilities
• Track, analyze, and summarize legislative, hearing, and audit activity, providing impact summaries to inform senior leadership decisions
• Research and develop proposed solutions and alternatives for sensitive or complex organizational issues, including original research where no established precedent exists
• Consolidate recurring status reports, task trackers, and key initiative updates for distribution across the organization

Required Qualifications

• Active Secret clearance; #qinetiqclearedjob
• Bachelor's degree
• 5+ years of experience in workflow analysis, business process improvement, organizational assessments, knowledge management, performance measurement, and operational effectiveness
• Lean Six Sigma Green Belt certification (minimum)
• ACKMP certification
• Strong oral and written communication skills

Preferred Qualifications

• Degree in Business Administration/Management, Public Administration, Information Science, or Management
• Experience interfacing with senior military and civilian officials, including familiarity with protocol

Pay Transparency

The salary range for this role is $80,000 - $95,000USD. The salary range provided is a good faith estimate representative of all experience levels. QinetiQ US considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Company EEO Statement

QinetiQ US is an Equal Opportunity employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Accessibility/Accommodation:

If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e‑mail to [e-mail] or call [phone] Opt. 1 and let us know the nature of your request and contact information.