Business Process Analyst

QinetiQ U.S.; Washington (District of Columbia); On-site; USD 80,000 - 95,000; Full time

Job summary

QinetiQ US in Washington, DC seeks a Business Process Analyst to develop and deliver training for a tasking and correspondence system at the National Guard Bureau. You will build training materials, guides, and continuity documentation and prepare staff to execute their responsibilities.

This role focuses on curricula design, onboarding, and ongoing content updates to reflect current procedures, tools, and lessons learned, with opportunities to interact with senior military and civilian staff.

Qualifications

• Active Secret clearance required.
• Bachelor's degree required.
• 5+ years of experience developing training programs, SOPs, workflow documentation, and workforce development initiatives.
• Certification in Lean Six Sigma, ATD, CPTD, instructional design, adult learning, or equivalent preferred.

Responsibilities

• Design, build, and maintain training curricula and materials for recurring staff training programs.
• Deliver instruction and technical editing during onboarding and annual training events.
• Develop and deliver instructional content and oral presentations for executive-level writing and communication training.
• Review training materials for accuracy, clarity, and formatting.
• Support onboarding of new personnel and maintain rosters of workflow contacts.
• Develop and maintain continuity documentation, business rules, and reference materials.

Skills

Active Secret clearance

5+ years training development

Strong written & verbal communication

Instructional design

Education

Bachelor's degree

Job description

Business Process Analyst

Job Location: US-DC-Washington

Company Overview

We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).

QinetiQ US's dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.

Why Join QinetiQ US?

If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.

Position Overview

We are seeking a Business Process Analyst to develop and deliver training that helps staff work effectively within a tasking and correspondence system at the National Guard Bureau (NGB). This role builds training materials, guides, and continuity documentation, and plays a hands-on role in preparing new and existing staff to execute their responsibilities.

Responsibilities

• Design, build, and maintain training curricula and materials for recurring staff training programs, including pre-training materials, registration guidance, and classroom resources
• Deliver instruction and technical editing expertise during recurring onboarding and annual training events for incoming and current staff
• Develop and deliver instructional content and oral presentations for executive-level writing and communication training
• Review training materials and presentation slides in advance of delivery to ensure accuracy, clarity, and proper formatting
• Support onboarding of new personnel, covering core task and process procedures relevant to their role
• Maintain rosters of workflow points of contact, updating them on a recurring and as-needed basis
• Develop and maintain continuity documentation, business rules, and reference materials so processes remain consistent through staff turnover
• Build and maintain post-training reference materials such as templates, charts, and briefing aids to reinforce training content
• Continuously update training and reference content to reflect current procedures, tools, and lessons learned

Required Qualifications

• Active Secret clearance; #qinetiqclearedjob
• Bachelor's degree
• 5+ years of experience developing training programs, instructional materials, SOPs, workflow documentation, user guides, and workforce development initiatives
• At least one of: Lean Six Sigma, ATD, CPTD, instructional design certification, adult learning certification, or an equivalent professional credential
• Experience in detailed requirements analysis, process documentation, and user acceptance testing
• Ability to analyze organizational information problems and recommend system/process controls
• Strong oral and written communication skills
• Ability to analyze complex technical/organizational systems and present findings clearly

Preferred Qualifications

• Degree in Business Administration/Management, Public Administration, Information Science, or Management
• Experience interfacing with senior military and civilian officials, including familiarity with protocol

Pay Transparency

The salary range for this role is $80,000 - $95,000USD. The salary range provided is a good faith estimate representative of all experience levels. QinetiQ US considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Company EEO Statement

Accessibility/Accommodation:

If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to [e-mail] or call [phone] Opt. 1 and let us know the nature of your request and contact information.

QinetiQ US is an Equal Opportunity employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.