Business Process Analyst

The CCS Companies; Salem (NH); On-site; USD 65,000 - 90,000; Full time

Job summary

The CCS Companies in Salem, NH is seeking a Business Process Analyst to evaluate, measure, document, and monitor business processes. You will design and implement integrated test plans/models and execute these processes to improve efficiency.

Responsibilities include developing test plans, performing User Acceptance Testing, documenting results and defects, and coordinating with business and development teams to ensure alignment with requirements.

Qualifications

• Experience with analyzing processes and applying varied analytical approaches.
• Strong business acumen with understanding of priorities and strategy.
• Excellent communication across all levels of the organization.
• Outstanding organizational and time management skills.
• Self-starter, versatile and capable of working independently.
• Proficiency in MS Office (Excel, Word, Outlook).
• Quality Assurance/User Acceptance Testing experience is a plus.
• FACS/Ontario Systems/Diver Platform experience is a plus.
• Ability to maintain a predictable, full-time work schedule.

Responsibilities

• Evaluate business processes, anticipate requirements, uncover areas for improvement and develop/implement solutions.
• Develop test plans and create test cases based on business requirements.
• Perform User Acceptance Testing and communicate results.
• Document test case execution, test results and defects in detail.
• Facilitate meetings with the Business and development teams to understand requirements.
• Enter non-conformances for items found outside the assigned task.
• Schedule and prioritize work and activities to meet target schedule and quality objectives.
• Stay up-to-date on the latest process/IT advancements.
• Ensure solutions meet business needs and requirements.
• Updating, implementing and maintaining procedures and documentation.

Skills

Analytical thinking

Business acumen

Communication

Time management

Independent work

Problem solving

Coachability

QA/UAT experience

FACS/Ontario Systems/Diver Platform

MS Office proficiency

Education

College Degree Preferred

Tools

MS Office

Job description

Job DetailsJob Location: Salem Office - Salem, NH 03079Position Type: Regular Full TimeEducation Level: Associates or 2 Year DegreeJob Shift: Full TimeJob Category: Customer Service/Support

The Business Process Analyst will evaluate, measure, document, and monitor business processes. This individual will be responsible for designing and implementing integrated test plans/models along with executing these processes.

ESSENTIAL FUNCTIONS:

• Evaluate business processes, anticipate requirements, uncover areas for improvement and develop/implement solutions
• Develop test plans and create test cases based on business requirements
• Perform User Acceptance Testing and communicate results
• Document test case execution, test results and defects in detail
• Facilitate meetings with the Business and development teams to understand requirements
• Enter non-conformances for items found outside the assigned task
• Schedule and prioritize work and activities to meet target schedule and quality objectives
• Stay up-to-date on the latest process/IT advancements
• Ensure solutions meet business needs and requirements
• Updating, implementing and maintaining procedures and documentation

QUALIFICATIONS:

• Experience and understanding of a wide variety of analytical processes, tools, and approaches.
• Demonstrate business acumen with a deep knowledge and understanding of business issues, priorities, goals, and strategy is necessary.
• Demonstrate ability to effectively communicate and collaborate across all levels of the organization is necessary for success.
• Excellent organizational and time management skills.
• Must be a self-starter, versatile, and capable of performing work independently.
• Experience with MS Office including Excel, Word, Outlook and text editor
• Ability to use problem solving skills effectively
• Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.
• Quality Assurance/User Acceptance Testing experience preferred in a business process environment.
• FACS/Ontario Systems/Diver Platform experience is a plus.
• Ability to maintain a predictable and consistent full-time work schedule.
• Ability to maintain a predictable and consistent full-time work schedule.

EDUCATION REQUIREMENTS:

• College Degree Preferred

The CCS Companies is an Equal Opportunity Employer

This document is considered CCS Proprietary and Confidential.

Qualifications