Business Process Analyst

Arete Technologies, Inc.; Richmond (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

A fast-growing tech consulting firm based in Virginia is seeking a candidate to assist in implementing a new tort claims process system. Responsibilities include collaborating with the tort claims team, reviewing documentation, and coordinating training for users. Candidates should ideally be local. This role emphasizes a blend of training needs assessment and user acceptance testing, aiming to ensure seamless system integration and user satisfaction.

Qualifications

• Local candidates will be preferred first

Responsibilities

• Assist with implementation of new tort claims process system.
• Work with tort claims team to review documentation.
• Become familiar with proposed tort claims system.
• Assess training needs across the agency.
• Attend Sprint Demos and begin testing.
• Coordinate with stakeholder testers during testing.
• Review and test job aids.
• Help train all users.
• Assist with UAT testing for system familiarity.

Job description

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients

We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.

our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.

We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

Job Description

Assist with implementation of new system designed to re-engineer existing tort claims process. Assist with change management, system testing, UAT, and training development and implementation.

Work with tort claims team to review documentation and become familiar with tort claims process.

• Become familiar with proposed tort claims system
• Assess training needs and logistical planning across entire agency.
• Attend future Sprint Demos, and begin testing.
• Coordinate with our current stakeholder testers during testing to see if they have questions or concerns and to assist with troubleshooting.
• Begin review and test of job aids.
• Help train the all the users.
• Help with UAT testing to become familiar with the system and can be used to assist in final development/review of training materials, job aids and customer service scripts.

Qualifications

Local candidates will be preferred first