Business Process Analyst

ARK Solutions, Inc.; McLean (VA); Ibrido; USD 83.000 - 124.000; Tempo pieno

Descrizione del lavoro

ARK Solutions, Inc. is seeking a detail-oriented BI professional for a six-month contract in McLean, VA, with a hybrid schedule (three days onsite). You will coordinate BI development, manage documentation standards, and align processes across a highly technical team.

Key responsibilities include creating clear technical docs, maintaining dashboard consistency, and facilitating team communication. Strong BI tooling, SQL, scripting, and change-management experience are essential.

Competenze

• Experience with BI reporting tools such as Power BI or Tableau.
• Experience with MicroStrategy,
• Experience with SQL, Python, or PowerShell.
• Experience with Amazon Redshift, Microsoft SQL Server, or MySQL.
• Proficiency in Jira and Confluence for project coordination and documentation management.
• Experience in technical writing and/or technical business process analysis.
• Exceptional analytical, quantitative, and statistical skills.
• Experience with change management within highly technical teams.

Mansioni

• Coordinate development processes utilizing Jira and Confluence to support team workflows and project tracking.
• Document processes, identify common pain points, and improve internal methodologies to drive consistency and efficiency.
• Work closely with the wider technology team to manage platforms and tools effectively.
• Assist in the implementation of new processes and documentation standards across the team.
• Develop clear and detailed technical documentation to support process adherence and team alignment.
• Facilitate communication within the team, including the creation of a monthly internal newsletter.
• Ensure consistency in standards, naming conventions, and dashboard look and feel across BI deliverables.
• Hold training sessions and office hours to keep team members updated on process changes and best practices.
• Meet with team leads, review existing documentation, and build new documentation during the onboarding phase.
• Create a repeatable and scalable framework for maintaining clean and up-to-date documentation.
• Track changes in processes and tools, ensuring that all documentation is updated accordingly and in a timely manner.
• Host office hours or monthly sessions to refresh team members on evolving process changes.
• Explore the potential integration of Generative AI for documentation and process improvement initiatives.

Conoscenze

Data concepts

Project management

Documentation

Stakeholder management

Communication

Strumenti

Power BI

Tableau

MicroStrategy

SQL

Python

PowerShell

Jira

Confluence

Amazon Redshift

MS SQL Server

MySQL

Descrizione del lavoro

We are seeking a highly skilled and detail-oriented professional to join our Business Intelligence team in a dynamic contract role based in McLean, Virginia, following a hybrid schedule of three days per week onsite. The ideal candidate brings a strong technical foundation in BI development and reporting tools, combined with a proven ability to manage projects, document internal methodologies, and drive process consistency across a highly technical team. This role is central to ensuring that our team operates with clarity, efficiency, and alignment, serving as a key connector between technology platforms, team leads, and broader stakeholders. The initial contract term is six months, with the possibility of extension for the right candidate.

Responsibilities

• - Coordinate development processes utilizing Jira and Confluence to support team workflows and project tracking.
• - Document processes, identify common pain points, and improve internal methodologies to drive consistency and efficiency.
• - Work closely with the wider technology team to manage platforms and tools effectively.
• - Assist in the implementation of new processes and documentation standards across the team.
• - Develop clear and detailed technical documentation to support process adherence and team alignment.
• - Facilitate communication within the team, including the creation of a monthly internal newsletter.
• - Ensure consistency in standards, naming conventions, and dashboard look and feel across BI deliverables.
• - Hold training sessions and office hours to keep team members updated on process changes and best practices.
• - Meet with team leads, review existing documentation, and build new documentation during the onboarding phase.
• - Create a repeatable and scalable framework for maintaining clean and up-to-date documentation.
• - Track changes in processes and tools, ensuring that all documentation is updated accordingly and in a timely manner.
• - Host office hours or monthly sessions to refresh team members on evolving process changes.
• - Explore the potential integration of Generative AI for documentation and process improvement initiatives.

Skills

• - Strong understanding of data concepts, structures, and foundational architecture.
• - Strong project management skills, including the ability to organize work, manage timelines, track dependencies, and drive follow-through across multiple stakeholders.
• - Excellent communication and documentation skills, with the ability to accurately document technical processes and changes.
• - Strong attention to detail and the ability to ask clarifying questions to ensure accuracy and completeness.
• - Ability to work closely with technical teams and manage multiple stakeholders effectively.

Qualifications

• Experience with BI reporting tools such as Power BI or Tableau.
• Experience with MicroStrategy,
• Experience with SQL, Python, or PowerShell.
• Experience with Amazon Redshift, Microsoft SQL Server, or MySQL.
• - Proficiency in Jira and Confluence for project coordination and documentation management.
• - Experience in technical writing and/or technical business process analysis.
• - Exceptional analytical, quantitative, and statistical skills.
• - Experience with change management within highly technical teams.