BI Process & Documentation Lead (Hybrid)

ARK Solutions, Inc.; McLean (VA); Hybrid; USD 83,000 - 124,000; Full time

Job summary

ARK Solutions, Inc. is seeking a detail-oriented BI professional for a six-month contract in McLean, VA, with a hybrid schedule (three days onsite). You will coordinate BI development, manage documentation standards, and align processes across a highly technical team.

Key responsibilities include creating clear technical docs, maintaining dashboard consistency, and facilitating team communication. Strong BI tooling, SQL, scripting, and change-management experience are essential.

Qualifications

• Experience with BI reporting tools such as Power BI or Tableau.
• Experience with MicroStrategy,
• Experience with SQL, Python, or PowerShell.
• Experience with Amazon Redshift, Microsoft SQL Server, or MySQL.
• Proficiency in Jira and Confluence for project coordination and documentation management.
• Experience in technical writing and/or technical business process analysis.
• Exceptional analytical, quantitative, and statistical skills.
• Experience with change management within highly technical teams.

Responsibilities

• Coordinate development processes utilizing Jira and Confluence to support team workflows and project tracking.
• Document processes, identify common pain points, and improve internal methodologies to drive consistency and efficiency.
• Work closely with the wider technology team to manage platforms and tools effectively.
• Assist in the implementation of new processes and documentation standards across the team.
• Develop clear and detailed technical documentation to support process adherence and team alignment.
• Facilitate communication within the team, including the creation of a monthly internal newsletter.
• Ensure consistency in standards, naming conventions, and dashboard look and feel across BI deliverables.
• Hold training sessions and office hours to keep team members updated on process changes and best practices.
• Meet with team leads, review existing documentation, and build new documentation during the onboarding phase.
• Create a repeatable and scalable framework for maintaining clean and up-to-date documentation.
• Track changes in processes and tools, ensuring that all documentation is updated accordingly and in a timely manner.
• Host office hours or monthly sessions to refresh team members on evolving process changes.
• Explore the potential integration of Generative AI for documentation and process improvement initiatives.

Skills

Data concepts

Project management

Documentation

Stakeholder management

Communication

Tools

Power BI

Tableau

MicroStrategy

SQL

Python

PowerShell

Jira

Confluence

Amazon Redshift

MS SQL Server

MySQL

Job description

ARK Solutions, Inc. is seeking a detail-oriented BI professional for a six-month contract in McLean, VA, with a hybrid schedule (three days onsite). You will coordinate BI development, manage documentation standards, and align processes across a highly technical team.

Key responsibilities include creating clear technical docs, maintaining dashboard consistency, and facilitating team communication. Strong BI tooling, SQL, scripting, and change-management experience are essential.