Business Process Analyst

Leidos; Ashburn (VA); Hybrid; USD 108,000 - 195,000; Full time

Benefits offered by this job

Health and Wellness programs

Income Protection

Paid Leave and Retirement

Job summary

Leidos is seeking a Business Process Analyst in Ashburn, VA to support a complex CBP program. You will collaborate with product owners, architects, and agile teams to elicit, refine, and document business needs, then translate them into clear user stories and acceptance criteria.

The role emphasizes leadership, stakeholder workshops, and hands-on backlog management. You will engage with CBP stakeholders, adapt to evolving requirements, and sometimes perform manual testing while focusing on

Qualifications

• BA/BS with 8+ years of relevant experience or 6+ years with Master’s degree OR 7 years of experience in lieu of degree.
• Experience with AI/ML as part of the software lifecycle and/or AI/ML solutions to support mission.
• Experience in Agile/Scrum/Kanban supporting Agile efforts.
• At least five years writing user stories, slicing features, using test suites and maintaining backlog.
• Excellent verbal and written communication skills interacting with diverse teams, product owners, stakeholders, and SMEs.
• Experience conducting stakeholder interviews and facilitating stakeholder workshops.
• JIRA experience required.

Responsibilities

• Collaborate with product owner, technical leads, and developers on requirements elicitation and documentation in JIRA epic/stories/features and acceptance criteria in agile environments.
• Refine, groom and prioritize the backlog with product owners.
• Flesh out technical and QA requirements with development teams.
• Collaborate to understand requirements and develop and test functionality using BDD/ATDD.
• Adapt to dynamic customer environments and adopt their processes.

Skills

Agile/Scrum/Kanban

User stories

Stakeholder interviews

Leadership

Communication

AI/ML in lifecycle

Education

Bachelor's degree

Tools

JIRA

Job description

The Homeland Sector within Leidos is seeking Business Process Analyst with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) Interface and Support Processes division within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing travelers at the ports of entry (POEs) into the United States. This position requires frequent interactions with Architects, agile delivery teams, CBP product owners, and other CBP stakeholders to lead the gathering, refinement, and documentation of business needs and requirements. **This position REQUIRES the candidate to be in Ashburn, VA, twice a week**.

Primary Responsibilities

• Collaborate with product owner, technical leads, and developers on the requirement elicitation, documentation in JIRA epic/stories/features and acceptance criteria in fast-paced agile environment
• Work with product owners to refine, groom and prioritize the backlog
• Work with development teams to flesh out technical and QA requirements
• Collaborates with team on understanding the requirements and properly developing and testing functionality using BDD and ATDD
• Quickly adapt to customer dynamic environment and adopt their processes and foster innovative ideas
• Adopt to new ways of working, socializing and collaborating with stakeholders and understanding their business goals
• Must be a self-starter, strong leader, and have the ability to work independently with little supervision
• At times, takes on duties of manual testing, and or scrum maters, primary focus will always be Business Process Analyst

Basic Qualifications

• BA/BS with 8+ years of relevant experience or 6+ years of relevant experience with Master's Degree: OR 7 years of experience in lieu of degree
• Experience working with AI/ML as an integral part of executing the software lifecycle and/or implementing AI/ML solutions to support mission
• Experience in Agile/Scrum/Kanban supporting Agile efforts
• At least five (5) years of experience writing user stories, slicing features, using test suites and maintaining issue backlog
• Excellent verbal and written communication skills and the ability to interact professionally with diverse agile teams, product owners, stakeholders, and SMEs.
• Experience conducting stakeholder interviews and facilitating stakeholder workshops.
• Experience with JIRA required

Preferred Qualifications

• Active CBP BI Experience with CBP PSPD
• Previous experience developing software applications in a DevOps environment utilizing one or more of the following technologies: Java, HTML5/JavaScript, Oracle, and web services or IBM MQ

Pay Range

Pay Range: Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers.

• Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.

More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [e-mail].

Commitment and Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

For U.S. Positions

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Company Overview

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026. For more information, visit www.Leidos.com.

Recruitment Note

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.