Business Performance Mgr - Engagement

Amgen Inc. (IR); Holly Springs (NC); On-site; USD 105,000 - 142,000; Full time

Benefits offered by this job

Competitive benefits

Discretionary bonus program

Stock-based incentives

Flexible work models

Job summary

Amgen is seeking a Business Performance Manager for Site Engagement & Culture at the North Carolina site. You will lead strategies to strengthen employee engagement, culture, and the overall experience, coordinating onboarding readiness and visibility to hiring demand.

You will partner with HR, Corporate Affairs, site leadership, and cross-functional teams to translate employee insights into actionable initiatives, develop executive communications, and drive continuous improvement across ANC.

Qualifications

• Experience leading engagement performance management at scale.
• Proven ability to influence across functions and levels.
• Strong communication and presentation skills.
• Ability to translate data into actionable insights.
• Experience with onboarding and workforce planning.

Responsibilities

• Lead site engagement and culture strategies aligned with ANC priorities.
• Own onboarding readiness and new hire processes for ANC.
• Develop tools and dashboards to provide leadership with insights.
• Collaborate with HR, Corporate Affairs and site leadership.
• Identify opportunities to improve organizational effectiveness.

Skills

Engagement performance management

Executive presence

Project management

Cross-functional collaboration

Data analysis

Strategic communication

Education

Bachelor's degree

Master's degree

Associate's degree

High school diploma

Tools

Power BI

Smartsheet

MS Project

Excel

PowerPoint

Job description

Career Category Corporate Services Job Description

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity‑related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award‑winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Business Performance Manager, Site Engagement & Culture

What you will do will Let’s do this. Let’s change the world. In this vital role you will lead and execute strategies that strengthen employee engagement, culture, and the overall employee experience at the Amgen North Carolina (ANC) site. The role also serves as the site lead for workforce onboarding readiness, coordinating visibility to hiring demand, onboarding progress, supplier‑supported resources, and readiness risks across ANC. Working closely with Human Resources, Corporate Affairs, site leadership, and cross‑functional partners, you will translate employee insights and business priorities into meaningful initiatives that build connection, inclusion, accountability, and high performance. The successful candidate should be self‑motivated, strategic and execution‑focused and can independently drive initiatives, influence across functions, and effectively communicate and present recommendations to executive leadership. Translate employee feedback, engagement data, and organizational priorities into targeted actions that strengthen connection, collaboration, recognition, inclusion, and accountability. Drive site engagement and culture strategy, partnering with Human Resources, Corporate Affairs, the Site Connected Culture Team, and site leadership to develop and execute initiatives aligned with ANC priorities and employee needs. Lead innovative employee engagement, recognition, wellness, and culture initiatives that reinforce ANC leadership expectations and create a positive employee experience. In partnership with Corporate Affairs, develop executive‑ready communications, presentations, insights, and recommendations and confidently present to site and senior leadership.

Own and continuously improve the ANC New Hire Orientation and onboarding experience for employees and applicable contingent workers, coordinating Human Resources, Talent Acquisition, Digital Innovation & Technology, Security, Facilities, hiring managers, and other functions to ensure a timely, compliant, and consistent transition into the organization.

Lead site workforce onboarding and headcount‑tracking processes, partnering with Human Resources and Talent Acquisition, Finance, functional leaders, resource suppliers, and internal hiring‑support teams to maintain visibility to approved demand, hiring and onboarding progress, actual headcount, forecasts, fulfillment status, open gaps, and emerging workforce risks —including staff and contingent‑worker needs, access, next‑gen environment, equipment and orientation completion—resolve barriers, and elevate risks and decisions to functional and site leadership.

Establish tools, dashboards, metrics, and standardized processes for engagement, onboarding, and workforce initiatives, providing leadership with clear insights, risks, and actionable recommendations.

Identify opportunities to simplify processes, improve organizational effectiveness, and strengthen employee experience across the site.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.

• High school diploma / GED and 10 years of engagement performance management experience OR Associate’s degree and 8 years of engagement performance management experience OR Bachelor’s degree and 4 years of engagement performance management experience OR Master’s degree and 2 years of engagement performance management experience OR Doctorate degree
• Preferred Qualifications: Experience coordinating workforce planning, hiring/onboarding operations, contingent workforce management, staffing suppliers, or resource fulfillment in a complex organization.
• Experience leading employee engagement, culture, communications, employee experience, organizational effectiveness, or related programs.
• Highly proactive, self‑motivated, and comfortable independently driving complex initiatives with limited supervision.
• Strong project management skills with the ability to manage multiple priorities in a fast‑paced and evolving environment.
• Demonstrated ability to influence and collaborate effectively across functions and organizational levels.
• Strong executive presence with excellent written, verbal, facilitation, and presentation skills.
• Strong analytical and problem‑solving capabilities with the ability to translate data and employee insights into practical recommendations.
• Demonstrated creativity and willingness to introduce new approaches, challenge existing practices, and drive continuous improvement.
• Strong interpersonal, relationship‑management, negotiation, and active‑listening skills.
• Proficiency with Microsoft Suite; Excel, PowerPoint, Teams, SharePoint, and Outlook; experience with Power BI, Smartsheet, MS Project, or similar project management tools preferred.
• Experience in manufacturing, biotechnology, pharmaceutical, life sciences, or another complex operating environment preferred.

What you can expect of us

From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program
• or for field sales representatives, a sales‑based incentive plan
• Stock‑based long‑term incentives
• Award‑winning time‑off plans
• Flexible work models where possible

Sponsorship

Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Equal Opportunity employer

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Salary Range 104,754.85USD -141,727.15 USD

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen