Business Operations Supervisor [CAMPUS ONLY RECRUITMENT]

University of California, Santa Cruz; California (MO); On-site; USD 72,000 - 80,000; Full time

Job summary

UC Santa Cruz is seeking a Business Operations Supervisor within Student Health Services to oversee daily administrative, fiscal, and facilities operations at the main campus and satellite locations. The role leads staff in recruitment, onboarding, training, and performance management, and manages budgeting, purchasing, vendor contracts, MOUs, and compliance with UC policies.

On-site work is required, with standard 40-hour weeks.

Qualifications

• Associate’s degree related to the field or equivalent experience.
• Strong supervisory skills including recruitment, onboarding, and performance management.
• Experience with conflict resolution and providing technical guidance.
• Design and oversight of workflows using digital tools.
• Monthly financial reconciliation and budget reporting.
• Knowledge of facility security and health-safety standards.
• Project management for facilities initiatives.
• Familiarity with UC fiscal policies and internal controls.
• Administrative review of vendor contracts and MOUs with Purchasing.

Responsibilities

• Oversee daily operations and workflows in the Business Operations department.
• Direct supervision of Facility/Financial Assistants including onboarding and development.
• Lead regular team meetings and provide guidance for collaboration.
• Design training programs on new policies and procedures.
• Escalate complex operational issues to the Director as needed.
• Oversee purchasing lifecycle and PO processing.
• Ensure adherence to fiscal policies and internal controls.
• Prepare monthly financial reconciliations and budget summaries.
• Administer vendor contracts and MOUs with Purchasing and Contracts.
• Coordinate with the Director on accounting systems for the health center.
• Serve as primary contact for facility repairs, security, and access control.
• Lead facility projects with campus planning and status updates.

Skills

Supervisory principles

Conflict resolution

Workflow design

Financial reconciliation

Facility security

Project management

UC fiscal policies

Vendor contracts MOUs

Education

Associate’s degree or equivalent

Job description

Campus‑Only Recruitment

Only current UCSC employees, or former UCSC employees with current Preferential Rehire rights, will be considered for this position.

Initial Review Date

The Initial Review Date (IRD) for this job is 08‑03‑2026. All applications submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. Applications submitted after the IRD may still be accepted at the discretion of the hiring team. All materials must be submitted through the UC Santa Cruz jobs portal.

About UC Santa Cruz

UC Santa Cruz is a public university that combines the experience of a small liberal‑arts college with the depth of a major research university. It is known for innovation, experimentation, and a beautiful campus environment.

Department Overview

UC Santa Cruz Student Health Services (SHS) provides comprehensive medical, educational, and psychological services to students. The Primary Care Program offers primary care and same‑day services, supported by on‑site radiology, a clinical laboratory, and a campus pharmacy. Additional services include Counseling, Case Management, Psychiatry, Student Health Outreach and Promotion (SHOP), and other specialty programs.

Job Summary

The Business Operations Supervisor oversees daily administrative, fiscal, and facility operations for Student Health Services, ensuring efficient workflows and compliance with University policies. The incumbent supervises staff, purchasing and financial processes, contract administration, budget reconciliation, and facility operations across the main health center and satellite locations.

Appointment Information

• Salary: $72,000‑$80,000 annually (budgeted)
• Benefits: Full benefits eligibility
• Schedule: Full‑time, 40 hours per week, Monday – Friday, Day shift
• Classification: Career appointment
• Location: UC Santa Cruz Main Campus
• Travel: Never or rarely
• Union Representation: Non‑represented

Job Duties

Supervisory (50%)

• Manage daily operations and workflow of the Business Operations department using digital systems and tracking tools.
• Provide direct supervision to Facility/Financial Assistants, covering recruitment, onboarding, performance management, and professional development.
• Lead regular team meetings and one‑on‑one sessions to provide guidance and foster collaboration.
• Design and deliver training programs for staff on new policies and internal procedures.
• Serve as the primary point of escalation for complex operational issues or conflicts, resolving problems independently or with the Director.

Fiscal (25%)

• Oversee the full purchasing lifecycle, including vendor contract review and purchase order processing.
• Ensure financial activities adhere to University fiscal policies and internal controls.
• Perform monthly reconciliation of financial reports and prepare budget summaries.
• Administer vendor contracts and memoranda of understanding (MOUs) in coordination with Purchasing and Business Contracts.
• Collaborate with the Director to design and maintain accounting systems for the health center.

Facilities (25%)

• Serve as the primary contact for facility repairs, maintenance, and equipment issues.
• Oversee building security protocols, key issuance, alarm codes, and electronic ID card access.
• Coordinate custodial services and conduct facility inspections to ensure health and safety standards.
• Manage office infrastructure, including telecommunications and network service requests.
• Lead facility‑related projects, liaising with campus planning and communicating status updates.

Required Qualifications

• Associate’s degree related to the field and/or equivalent experience and training.
• Strong supervisory principles, including recruitment, onboarding, training, and performance management.
• Effective conflict resolution and technical guidance skills.
• Design and oversight of departmental workflows using digital tools.
• Detailed monthly financial reconciliation and budget summary preparation.
• Knowledge of facility security protocols and health‑safety standards.
• Project management skills for facility‑related initiatives.
• Familiarity with University of California fiscal policies and internal controls.
• Administrative review of vendor contracts and MOUs with collaboration to Purchasing and Business Contracts.

Special Conditions of Employment

• Pass a pre‑employment criminal history background check.
• Complete the employment misconduct disclosure process.
• Undergo a TB test within 60 days of hire.
• Complete HIPAA and other required training within 30 days.
• Complete all required training within specified time frames.
• Work all scheduled hours on‑site.
• Maintain professional appearance and conduct.
• Comply with health‑safety requirements for health‑care workers.
• Adhere to the University of California vaccine policy.
• Identify as a mandated reporter per the Child Abuse and Neglect Reporting Act (CANRA) and adhere to reporting requirements.
• Exercise discretion in handling sensitive personal, health, and financial information.

Disqualification Disclosures

Final candidates are required to disclose any administrative or judicial actions related to misconduct within the prior seven years.

Safety Statement

All UCSC employees must follow job safety procedures, attend required health and safety training, promote safety, and report accidents or injuries promptly.

Notice of Availability

Annual Security and Fire Safety Reports are published at the Clery Act website. Copies may be requested from the UCSC Police Department.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti‑Discrimination Policy.