Business Operations Supervisor

City of Garland; Garland (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

The City of Garland is seeking a capable professional to supervise the scale-house operational support and oversee the financial reporting activities of the Landfill department. You will direct and support scale-house staff, coordinate monthly customer billing, process accounts payable, and provide administrative support as needed.

Responsibilities include managing monthly financial reports, billing, accounts receivable, and cash flow, while coordinating with the Purchasing Department.

Qualifications

• 4–6 years in bookkeeping, accounting, finance, or administrative support.
• Bachelor’s degree in Accounting, Finance, Business, or related field.
• Progressive responsibility in similar roles.

Responsibilities

• Direct and resolve scale house daily operating duties.
• Oversee administrative support operations; evaluate staff and improve workflow.
• Manage staff work schedules with operational needs.
• Organize and direct preparation of monthly financial reports.
• Administer and review monthly customer billing and accounts receivable.
• Monitor and control flow of cash receipts and disbursements.
• Aid and coordinate with Purchasing Department to Financial Manager.
• Review and submit purchasing procurement process documentation.
• Maintain and support interactions with internal and external customers to address issues for resolution.
• Other duties as requested by management.

Skills

Bookkeeping

Accounting

Financial reporting

Customer service

Administrative support

Education

Bachelor's degree in Accounting, Finance, Business

Tools

Microsoft Office

Job description

Summary

Responsible for supervising the scale-house operational support and financial reporting activities of the Landfill department; , purchasing and other revenue generating operations. Providing direction and support of scale house staff; directing and coordinating monthly customer billing, processing of accounts payable, and financial reporting. Provides administrative support as needed.

Number of Direct and Indirect Reports (include titles):

5 - Customer Service Representatives

Salary

Depending on qualifications and experience

Essential Duties and Responsibilities

• Direct and resolve operational duties within the scale house daily operating functions.
• Oversee administrative support operations for the Department. Evaluate staff performance, assess training needs, and develop improvements to workflow.
• Manage staff work schedules in conjunction with operational needs.
• Organize and direct preparation of monthly financial report.
• Administer and review monthly customer billing and accounts receivable.
• Monitor and control flow of cash receipts and disbursements.
• Aid and coordination with Purchasing Department to Financial Manager.
• Review and submit purchasing procurement process documentation.
• Maintain and support interactions with internal and external customers to address issues for resolution.
• Other duties as requested by management.

Minimum Qualifications

• 4-6 years of experience in bookkeeping, accounting, finance, customer service and/or administrative support
• 4-year college degree in Accounting, Finance, Business or related field
• Experience with progressive responsibility

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job

Knowledge, Skills & Abilities

• Extensive knowledge in fields of business managerial concepts
• Excellent analytical skills and attention to details
• Skill in research, analysis, and data measurement techniques and tools
• Proficient skills in Microsoft Office and other software
• Excellent project management and organizational skills
• Excellent time management skills
• Ability to interact with employees at all levels
• Ability to multitask and adapt to changes in initiatives and requirements
• Ability to manage diverse staff and multi-functional departmental division
• Ability to develop business forecasts and models
• Ability to apply cross-functional knowledge

Licenses and Certifications

Valid Class C Texas driver's license

Physical Requirements / Work Environment

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hards.