Business Operations Specialist

Performance Food Group (New); Forrest City (AR); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Food Group is seeking a Business Analyst to support pricing, invoicing, and payment processes while driving analytics and continuous improvement across departments. The role includes developing dashboards, pulling data for frontline leadership, and auditing profiles and discounts to maximize profitability.

The ideal candidate will have ERP experience, be skilled in Power BI and Excel, and collaborate with Purchasing, Customer Care, and Sales to deliver actionable insights for

Qualifications

• 4+ years experience in a business environment using a major ERP system.
• Experience supporting sales, accounting, purchasing, or customer service in a warehouse or distribution environment.
• Familiarity with Power BI, data visualization, and dashboard development.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, Outlook, Word, Access, and PowerPoint.

Responsibilities

• Manage transactions for credits billed and/or unsaleable returns to vendors.
• Review, monitor, and send supporting documentation for transaction activities with trade partners.
• Manage and direct workflow of non-trade expense invoices to cost center owners.
• Evaluate and prepare self-assessment of use taxes to report to the corporate tax department.
• Perform other processes and table maintenance tasks surrounding master data.
• Work alongside departments such as Purchasing and Customer Care on business analysis and process improvement projects.
• All other job duties as assigned.
• Monitor and report on New and Lost Business activity; manage Lost Business Forms (LBF) process.
• Perform regular customer profitability analysis (monthly and quarterly) and provide insights to leadership.
• Assist in tracking and processing International Orders and supporting documentation.
• Collaborate with National Account Managers on reporting and item depletion analysis.
• Maintain pricebooks and the Pricing Comparison Tool; ensure accuracy and version control.
• Manage pricing updates and ensure timely implementation of price changes.
• Ensure compliance with Smart Stock Program requirements and elevate deviations as needed.
• Create and maintain interactive dashboards using Power BI and other reporting platforms.
• Provide actionable insights and analytics for sales, supply chain, and executive teams.
• Support the development and automation of new reports and business intelligence tools.
• Oversee IT equipment tracking and management across departments.
• Participate in ERP system optimization initiatives and support continuous improvement efforts.

Skills

Analytical thinking

Communication skills

Customer service

Multitasking

Education

College degree in Business Administration/Accounting/Finance/IT

Tools

Power BI

Excel

Access

PowerPoint

Job description

Company Description

Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America - offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada.

Job Description

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Details

• Schedule is Monday - Friday from 7am - 5pm
• Salary is $75 - $80k annually
• Will require about 10% travel

Position Purpose

This position is responsible for supporting the business with processes and analysis involving pricing, invoices, payments, receiving, processing, and reconciling. While part of the role is process and transaction oriented, a portion of the role is geared toward projects such as enhancing and/or developing dashboards, pulling data and providing it to frontline leadership, deep diving into analytics to find insights for decision-makers, and working across departments on business analytics and continuous improvement initiatives. Additionally, this candidate will play a pivotal role in maximizing profitability by auditing profiles and charge discounts.

The Business Analyst also plays a key role in strategic initiatives and operational support across several functions, including New and Lost Business tracking, Smart Stock Program compliance, vendor relations, international order coordination, and reporting on customer profitability. The ideal candidate is both analytical and detail-oriented, with the ability to manage complex data sets while also navigating day-to-day transactional work.

Primary Responsibilities

• Manage transactions for credits billed and/or unsaleable returns to vendors.
• Review, monitor, and send supporting documentation for transaction activities with trade partners.
• Manage and direct workflow of non-trade expense invoices to cost center owners.
• Evaluate and prepare self-assessment of use taxes to report to the corporate tax department.
• Perform other processes and table maintenance tasks surrounding master data.
• Work alongside departments such as Purchasing and Customer Care on business analysis and process improvement projects.
• All other job duties as assigned.

Additional Role-Specific Responsibilities

Business Support & Analysis

• Monitor and report on New and Lost Business activity; manage Lost Business Forms (LBF) process.
• Perform regular customer profitability analysis (monthly and quarterly) and provide insights to leadership.
• Assist in tracking and processing International Orders and supporting documentation.
• Collaborate with National Account Managers on reporting and item depletion analysis.

Pricing and Compliance

• Maintain pricebooks and the Pricing Comparison Tool; ensure accuracy and version control.
• Manage pricing updates and ensure timely implementation of price changes.
• Ensure compliance with Smart Stock Program requirements and elevate deviations as needed.

Reporting and Tools

• Create and maintain interactive dashboards using Power BI and other reporting platforms.
• Provide actionable insights and analytics for sales, supply chain, and executive teams.
• Support the development and automation of new reports and business intelligence tools.

Technology and Equipment

• Oversee IT equipment tracking and management across departments.
• Participate in ERP system optimization initiatives and support continuous improvement efforts.

The ideal candidate should possess the following

• High attention to detail - capable of identifying discrepancies in invoices, discounts, and purchase orders.
• Strong focus on internal and external customer service; able to collaborate effectively across teams.
• Excellent communication and analytical thinking skills.
• Ability to manage high-volume workloads with shifting deadlines and priorities.
• Positive attitude, strong work ethic, and flexibility to work overtime when needed.

Qualifications

• 4+ years experience in a business environment using a major ERP system, or a college degree in Business Administration, Accounting/Finance, or Information Technology.
• Experience supporting sales, accounting, purchasing, or customer service functions in a warehouse or distribution environment.
• Familiarity with Power BI, data visualization, and dashboard development.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, Outlook, Word, Access, and PowerPoint.

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.