Business Operations Project Intern (Content Operations - TikTok-Operations-Operations Efficienc[...]

TikTok; Los Angeles (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Wellbeing benefits

Housing allowance

Paid holidays

Paid sick time

Job summary

TikTok is seeking a Project Intern within Content Operations in Los Angeles to support operations and drive impactful short‑term projects. You’ll help build scalable workflows and gain hands‑on experience in a fast‑paced environment.

The role focuses on applying analytics, collaborating cross‑functionally, and exploring the evolving landscape of Professionally Generated Content. This paid internship offers health and wellbeing benefits, housing allowance where applicable, and exposure to global

Qualifications

• Bachelor’s degree is required.
• Strong analytical skills are essential.
• Excellent organizational skills are required to manage and optimize workflows.

Responsibilities

• Build and embed centralized operational infrastructure (workflows, SOPs, reference docs) used across teams.
• Leverage AI to scale impact and efficiency of core business workflows.
• Review PGC, Ops, and XFN operations and help shape the future roadmap.

Skills

Strong analytical skills

Excellent organizational skills

Education

Bachelor's degree

Job description

Responsibilities

Join our Content Operations team and play a vital role in empowering entertainment/sports/publishing creators and partners around the world! We focus on enhancing the experience of creating Professionally Generated Content (PGC) on our platform, driving creativity and innovation in the short-video space. If you're passionate for the content industry, have a drive to build innovative products, and enjoy building global connections, this role is for you.

Responsibilities

Join our Content Operations team and play a vital role in empowering entertainment/sports/publishing creators and partners around the world! We focus on enhancing the experience of creating Professionally Generated Content (PGC) on our platform, driving creativity and innovation in the short-video space. If you're passionate for the content industry, have a drive to build innovative products, and enjoy building global connections, this role is for you.

This role sits within the Operations Strategy team, which seeks to drive effectiveness and efficiency of Ops programs and management by standardizing best practice, diagnosing and solving global underperformance and supplementing our strategies with external insight & rigour.

As a Project Intern, you will contribute to impactful short-term projects and gain hands‑on experience in a fast‑paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Responsibilities

As a Content Operations intern focusing on Business Operations, you will:

• Build and embed the centralized operational infrastructure (workflows, SOPs, reference docs), which should be referenced across teams to improve decision‑making quality and speed.
• Leverage AI to scale impact and efficiency for critical business workflows.
• Review and learn about the operations of the PGC, Ops, and XFN organizations, building critical workflows tied to impact and results. Ideate and develop the future roadmap.

Qualifications

Minimum Qualifications:

• Currently pursuing a Bachelor's degree.
• Strong analytical skills.
• Excellent organizational skills with the ability to manage and optimize workflows.

Preferred Qualifications:

• Strong interest in meeting different parts of the TikTok organization and collaborating cross-functionally.
• Understanding of the digital content ecosystem.

Job Information

【For Pay Transparency】Compensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $23.75- $23.75.

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you’re too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request