Special Project Strategist Intern (TikTok Shop - Operations) - 2027 Start (MBA)

TikTok; Seattle (WA); On-site; USD 43,000 - 62,000; Full time

Job summary

TikTok is offering an internship program in the United States for MBA students to gain hands-on experience in building a commerce ecosystem. The role focuses on supporting global e-commerce strategies, setting goals, budgeting, and cross-functional collaboration to drive growth in a fast-moving environment.

Interns will experience industry exposure and participate in development workshops while contributing to real-world projects.

Qualifications

• Currently pursuing an MBA Degree.
• Able to commit to working for 12 weeks during Summer 2027.
• Have good logical thinking, business analysis ability, systematic thinking and critical thinking ability.
• Have strong learning ability, execution ability and stress resistance, as well as strong communication and coordination, resource integration ability and project management ability.

Responsibilities

• Be familiar with the overall strategies and tactics of global e-commerce business, and deeply support business leaders to disassemble project tasks, set priorities and add value to the business team.
• Develop and execute comprehensive strategy, including goal/budget setting and performance review.
• Conduct data analysis to evaluate the performance of merchandise and seller growth, identify trends, and make recommendations for optimization.
• Collaborate with cross-functional teams to plan and execute the Strategy.
• Participate in the design and implementation of business operation management systems and processes, and provide strong support for the implementation of business strategy.
• Proactively identify and mitigate risk during rapid growth in business development, while ensuring regulatory and policy compliance is maintained.
• Establish a clear and efficient communication mechanism with internal and external partners globally, coordinate projects across systems and departments, and improve overall synergy efficiency.

Skills

MBA candidate

12-week internship

Logical thinking

Business analysis

Systematic thinking

Critical thinking

Learning ability

Execution ability

Stress resistance

Communication

Coordination

Resource integration

Project management

Education

MBA degree in progress

Job description

Responsibilities

About the Team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands‑on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.

Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Responsibilities

• Be familiar with the overall strategies and tactics of global e-commerce business, and deeply support business leaders to disassemble project tasks, set priorities and add value to the business team.
• Develop and execute comprehensive strategy, including goal/budget setting and performance review.
• Conduct data analysis to evaluate the performance of merchandise and seller growth, identify trends, and make recommendations for optimization.
• Collaborate with cross-functional teams to plan and execute the Strategy.
• Participate in the design and implementation of business operation management systems and processes, and provide strong support for the implementation of business strategy.
• Proactively identify and mitigate risk during rapid growth in business development, while ensuring regulatory and policy compliance is maintained.
• Establish a clear and efficient communication mechanism with internal and external partners globally, coordinate projects across systems and departments, and improve overall synergy efficiency.

Qualifications

Minimum Qualifications

• Currently pursuing an MBA Degree
• Able to commit to working for 12 weeks during Summer 2027
• Have good logical thinking, business analysis ability, systematic thinking and critical thinking ability.
• Have strong learning ability, execution ability and stress resistance, as well as strong communication and coordination, resource integration ability and project management ability.

Preferred Qualifications

• Interest in e-commerce business; Internship experience in e-commerce or having a solid understanding of the industry landscape is a plus
• Currently pursuing a bachelor's or master's degree, preferably in a communication/marketing/e-commerce-related major.
• Familiar with TikTok and other content platforms; experience in content-based eCommerce (brand and/or platform-side) is highly preferred.
• Strong network and connections with brands and/or retailers is a plus.
• Passion for TikTok and eCommerce, eager to exceed challenging goals while building something truly unique to the market.

For TikTok

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Job Information

【For Pay Transparency】Compensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $38- $38.

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request