Business Operations Partner

EverTrue; Boston (MA); Remote; USD 80,000 - 90,000; Full time

Job summary

EverTrue, a leading advancement software company, seeks a Business Operations Partner to enhance revenue operations. This remote role involves optimizing workflows, training teams, and providing strategic insights to improve performance. Join a mission-driven team committed to supporting educational fundraising efforts.

Benefits

80% healthcare premium coverage

$2,000 vacation stipend

Birthday off with charitable donation

Discretionary time off

Summer Fridays

Flex Fridays

Qualifications

• At least 3 years in Revenue Operations or Sales Operations.
• Proven record of operational excellence.

Responsibilities

• Identify and address inefficiencies across revenue operations.
• Train sales and revenue teams on tools and processes.
• Analyze sales performance and operational metrics.

Skills

Cross-functional collaboration

Strategic thinking

Data analysis

Process optimization

Tools

CRM

Salesloft

Job description

Join to apply for the Business Operations Partner role at EverTrue.

Who we are:

EverTrue is the leading advancement software supporting fundraising efforts at educational institutions and non-profit organizations. Merged with ThankView in October 2021, we are a fun, smart, mission-driven team passionate about our work.

Our mission is to equip fundraising teams with insights and tools to turn every donor interaction into a lasting relationship, leading to stronger connections and greater giving. We connect institutional data with insights from various partners to help education fundraising professionals engage alumni, raise support, and measure success. Hundreds of higher-education and K-12 institutions rely on EverTrue.

We are a remote-first, U.S.-based company supporting employees across over 30 states. We foster a culture of knowledge sharing, celebrating achievements, creativity, and fun.

At EverTrue, we recognize that candidates may not meet all criteria. We encourage you to apply if you meet most requirements and are eager to learn and grow with us. We are committed to diversity and inclusion, embracing and celebrating differences to strengthen our team and community.

Who you are:

• You have at least 3 years of experience in Revenue Operations, Sales Operations, or a related field, with a proven record of operational excellence.
• You excel in cross-functional collaboration with Sales, Operations, and Leadership to align strategies.
• You are a strategic thinker who understands how processes, tools, and data interconnect within the revenue engine and can anticipate impacts of changes.
• You are action-oriented, results-driven, and capable of translating ideas into impactful initiatives.
• You use data to inform decisions and seek ways to optimize processes and improve forecasting accuracy.
• You identify inefficiencies, diagnose root causes, and implement solutions to enhance productivity.
• You ensure accuracy in forecasting, reporting, and process execution, helping the team operate with precision.

What you'll do:

• Identify and address inefficiencies across revenue operations, implementing solutions to improve workflows and team productivity.
• Develop and maintain Standard Operating Procedures (SOPs) for best practices and consistency.
• Train and enable sales and revenue teams on tools and processes, driving adoption and performance.
• Collaborate with Business Operations to ensure data integrity in forecasting, pipeline management, and reporting.
• Establish controls and quality checks for accurate deal, pipeline, and revenue data.
• Analyze sales performance and operational metrics to provide insights and strategic recommendations.
• Manage and optimize revenue tools (CRM, Salesloft, enablement platforms), ensuring integration and user adoption.
• Stay current on platform capabilities, create internal documentation, and lead enablement efforts.
• Act as a strategic partner to sales leadership to improve forecasting, conversion rates, and productivity.

Why you'll love to join our team:

• Competitive salary range: $80K - $90K, with 80% healthcare premium coverage, a remote environment, and happiness perks valued at $25K.
• Enjoy a $2,000 vacation stipend after your first year, your birthday off with charitable donation, and personal/professional development stipends.
• Work-life balance perks include discretionary time off, holidays, sick days, summer Fridays, a year-end recharge week, and Flex Fridays.

Additional details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales