Business Operations Manager (Starlink Platform Integrity)

United States Digital Space LLC; Hawthorne (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

United States Digital Space LLC in Hawthorne, CA, seeks a results-driven Business Operations Manager to oversee Starlink Platform Integrity initiatives. You will lead cross-functional efforts to detect abuse, safeguard privacy, and enforce trust through coordinated processes and data-driven decision making.

The role emphasizes stakeholder collaboration, platform risk assessment, and developing scalable solutions to protect users while maintaining performance.

Responsibilities

• Proactively identify and assess platform integrity and abuse risks.
• Design and develop solutions to priority risks, owning deployment and effectiveness.
• Represent the team in cross-functional groups and areas of expertise.
• Establish yourself as an expert in relevant investigative techniques and abuse prevention strategies.

Job description

the company was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today the company is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

BUSINESS OPERATIONS MANAGER (STARLINK PLATFORM INTEGRITY)

At the company, we are committed to ensuring the service remains a force for good and sustains trust worldwide: both connecting the unconnected and executing thorough processes to detect and prevent misuse by illicit operators. We are looking for an experienced Business Operations Manager, known internally as Customer Integrity & Threat Detection Manager, to detect, disrupt, and investigate potential misuse of the service—including proactively combating and deterring illicit operators. This person must strike the careful balance of safeguarding customer information and privacy while applying enforcement measures and executing with an even-handed approach, avoiding overreach and disproportionate collateral impacts.

RESPONSIBILITIES:

• Proactively identify and assess platform integrity and abuse risks
• Design and develop solutions to priority risks. O wn their deployment and effectivenes s in concert with a wide range of stakeholders
• Represent the team in cross-functional groups and in appropriate areas of expertise
• Establish yourself as an expert in 2+ relevant investigative techniques, technologies or abuse prevention strategies