Business Operations Manager, Architecture & Interior Design

Ware Malcomb; Irvine (CA); On-site; USD 95,000 - 110,000; Full time

Job summary

Join a dynamic design firm as a Business Operations Manager, where you'll partner with leadership to enhance business practices and project delivery. With a focus on team management and strategic planning, you'll play a key role in driving growth and ensuring project success. We seek a candidate with substantial experience in business operations and project management, who can foster a positive team environment and implement quality assurance strategies. This role offers a competitive salary and benefits, reflecting individual qualifications and experience.

Benefits

Benefits

Qualifications

• At least 8 years of relevant practice experience.
• 2 years in project management or equivalent business operations experience.

Responsibilities

• Partner with office leaders on business operations and staffing.
• Conduct weekly project management meetings to review project status.
• Develop and monitor strategic business plans.

Skills

Communication

Education

Bachelor’s degree in architecture

Bachelor’s degree in interior design

Bachelor’s degree in civil engineering

Job description

Are you ready to join a growth-oriented team where creativity meets innovation? At Ware Malcomb, we are a dynamic and forward-thinking design firm committed to pushing the boundaries. Our team-oriented, collaborative approach ensures that every project is a blend of visionary design and seamless project delivery. We are actively engaged with both the community and the industry. Discover our vibrant culture to get an inside look into life at Ware Malcomb and the programs we offer. https://waremalcomb.com/life-at-ware-malcomb/

Position Overview

The Business Operations Manager is the business partner to the office leader in all matters affecting leadership, team management, staffing, project delivery, growth, and other decisions impacting current and future business practices of the office or studio. This role also includes supplemental duties such as Project Management.

Your Role

1. Partner with the office and studio leader(s) to assess business operations based on financials, project portfolio, and practice fundamentals.
2. Develop an organizational chart and discuss future staffing needs, including hiring and staffing loans, based on financials, skill sets, and project types.
3. Participate in vetting candidates, interviewing, and hiring processes.
4. Collaborate with regional leaders to create weekly forecasts and action plans for business management.
5. Review proposals and pursuits, maintaining an opportunity forecast, ensuring project fees are competitive and scope is achievable.
6. Assist in staff reassignments across offices to balance workload and forecast.
7. Review and sign construction documents and billing drafts to ensure accuracy and adherence to forecasts.
8. Ensure work plans are developed and monitored to maintain a minimum profit margin of 15%.
9. Conduct weekly project management meetings to review project status, forecasts, QA/QC, and financials.
10. Develop and monitor strategic business plans.
11. Build strong relationships with corporate team leaders to discuss project performance and service delivery.
12. Implement quality assurance and client service strategies to foster repeat business.
13. Serve as a technical resource and address HR issues proactively.
14. Foster a positive team environment and oversee all training initiatives.
15. Participate in the annual Business Management Summit and communicate key information to staff.
16. Discuss any project liability concerns with leadership.

Qualifications

1. Preferred bachelor’s degree in architecture, interior design, or civil engineering.
2. At least 8 years of relevant practice experience and 2 years in project management or equivalent business operations experience.
3. Excellent communication skills.

Compensation

$95,000 - $110,000 per year, plus benefits. The final salary is based on individual qualifications and experience. Certain roles are bonus eligible.

For more information about life at Ware Malcomb, visit Life at Ware Malcomb.

About Ware Malcomb

Established in 1972, Ware Malcomb is a full-service design firm providing architecture, planning, interior design, civil engineering, branding, and building measurement services globally. We specialize in office, industrial, science & technology, healthcare, multifamily, retail, and public projects. Ranked among the top firms in various industry lists, we are committed to innovative design and client satisfaction. Visit us at www.waremalcomb.com.