Business Operations Manager

SourceOne Supply; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick & Public

Training & Development

Job summary

SourceOne Supply is seeking a Business Operations Manager in the United States to lead daily operations, optimize inventory, and drive process improvements. You will collaborate with sales and customer service to enhance satisfaction and guide teams toward strategic goals.

The role demands strong leadership, organizational skills, and the ability to analyze metrics to reduce costs while maintaining service excellence across diverse clients.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in business operations or facility supply management, preferably in a similar industry.
• Strong leadership and team management skills with the ability to inspire and motivate others.
• Excellent organizational and problem-solving abilities.
• Proficient in analyzing operational metrics and making data-driven decisions.
• Ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication and interpersonal skills to collaborate across departments and with customers.
• Knowledge of inventory management systems and supply chain logistics is a plus.

Responsibilities

• Oversee daily business operations to ensure efficiency and effectiveness across all departments.
• Develop and implement operational strategies aligned with company goals and customer needs.
• Manage inventory control to optimize stock levels and supply chain performance.
• Coordinate with sales and customer service teams to enhance customer satisfaction and resolve issues promptly.
• Analyze operational data to identify areas for continuous improvement and cost reduction.
• Lead, mentor, and develop team members to achieve individual and organizational objectives.
• Maintain compliance with industry standards, safety regulations, and company policies.
• Collaborate with senior management to support long-term business planning and growth initiatives.

Skills

Leadership

Team management

Organizational skills

Data analysis

Communication

Education

Bachelor's degree in Business Administration / Operations Management

Job description

SourceOne Supply, a trusted name in facility maintenance supplies with origins dating back to 1933 in Zanesville, OH, is seeking a dedicated Business Operations Manager to join our team. We pride ourselves on continuing the customer service tradition established by our predecessor, Heinrich Paper, while expanding our reach with a comprehensive inventory to support commercial maintenance needs. Whether serving professional cleaning contractors, in-house maintenance departments, or individual consumers seeking professional-grade products, SourceOne Supply remains the dependable resource for building maintenance solutions. As a Business Operations Manager, you will play a critical role in overseeing daily operations, improving processes, and ensuring exceptional service delivery to our diverse clientele. This position offers a unique opportunity to contribute to a company with a rich history and a strong commitment to excellence in both product availability and customer service. We are looking for a strategic thinker with strong leadership skills to help drive operational success and maintain our reputation as the go-to source for facility maintenance supplies.

Responsibilities

• Oversee daily business operations to ensure efficiency and effectiveness across all departments.
• Develop and implement operational strategies aligned with company goals and customer needs.
• Manage inventory control to optimize stock levels and supply chain performance.
• Coordinate with sales and customer service teams to enhance customer satisfaction and resolve issues promptly.
• Analyze operational data to identify areas for continuous improvement and cost reduction.
• Lead, mentor, and develop team members to achieve individual and organizational objectives.
• Maintain compliance with industry standards, safety regulations, and company policies.
• Collaborate with senior management to support long-term business planning and growth initiatives.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in business operations or facility supply management, preferably in a similar industry.
• Strong leadership and team management skills with the ability to inspire and motivate others.
• Excellent organizational and problem-solving abilities.
• Proficient in analyzing operational metrics and making data-driven decisions.
• Ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication and interpersonal skills to collaborate across departments and with customers.
• Knowledge of inventory management systems and supply chain logistics is a plus.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development