Business Operations Manager

Social Connection; Mission (KS); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Flexible/hybrid schedule

Office in Washington, DC

Comprehensive benefits package

Job summary

Foundation for Social Connection is seeking a Business Operations Manager to strengthen financial health and operational efficiency in a mission-driven nonprofit. The role spans strategic finance, bookkeeping, software management, and HR operations, collaborating across strategy, tech, and program teams.

The ideal candidate has 3–5 years in related roles, strong analytical skills, and experience with nonprofit reporting and grant requirements.

Qualifications

• 3-5 years in operations, finance, bookkeeping or strategy roles in a nonprofit or mission-driven setting.
• Experience with nonprofit financial reporting, grants, and regulatory compliance.
• Proven ability to build systems, manage budgets, and report to leadership.
• Strong analytical, detail-oriented, and communication skills.

Responsibilities

• Maintain bookkeeping records: accounts payable/receivable, payroll coordination, expense tracking.
• Analyze financial data and provide insights for senior management decisions.
• Reconcile bank and credit card accounts regularly.
• Prepare monthly/quarterly financial reports for leadership/board.
• Manage annual budgeting, forecasting, and audit processes.
• Ensure compliance with nonprofit policies and grant requirements.

Skills

Strategic leadership

Financial analysis

Budgeting & forecasting

Process improvement

Team collaboration

Education

Associate’s or Bachelor’s degree in Business Administration

Accounting, Finance or related field

CPA/ACCA/CFA/CMA Certification (preferred)

Tools

QuickBooks

Bill.com

Gusto

Job description

Reports To: Executive DirectorEmployment Type: Full-time

Who We Are:Foundation for Social Connection (F4SC) is dedicated to advancing social connection nationwide, rooted in evidence for our collective well-being. Our work translates research into practice, creates long-lasting partnerships and convening opportunities for field builders, and prioritizes social connection as a national value powered by lived experiences.

Position Summary

The Business Operations Manager plays a critical role in supporting the financial health and operational efficiency of the organization. This position is responsible for strategic finance operations, bookkeeping, financial reporting, software and systems management, project management and general/HR administrative operations. The ideal candidate is highly organized, detail-oriented, and comfortable working across strategy, finance, technology, and administrative functions in a mission-driven nonprofit environment.

Key Responsibilities

• Maintain accurate and timely bookkeeping records, including accounts payable, accounts receivable, payroll coordination, and expense tracking
• Analyze financial data and provide insights to senior management for decision-making
• Reconcile bank and credit card accounts on a regular basis
• Prepare monthly and quarterly financial reports for leadership and the board
• Manage annual budgeting, forecasting, and audit processes
• Ensure compliance with nonprofit financial policies, grant requirements, and applicable regulations
  

Operations & Systems Management

• Manage and maintain core business software systems (e.g., accounting, CRM, donor management, HR, project management tools)
• Serve as the primary point of contact for software vendors and troubleshoot system issues
• Document and improve internal processes to increase efficiency and accuracy
• Ensure data integrity and proper access controls across systems
  

Administrative Support

• Oversee general administrative functions such as vendor management, contracts, insurance, and office operations
• Support HR-related administration, including onboarding, offboarding, and employee records
• Maintain organized digital and physical records
• Provide operational support to leadership and program teams as needed
  

Cross-Functional Support

• Collaborate with program and development teams to manage reporting, budgeting, and grant tracking
• Assist with special projects and operational initiatives aligned with organizational goals
  

Qualifications

Required

• 3-5 years of experience in operations, finance, bookkeeping, or strategy roles
• Strategic, solutions-oriented leader who builds systems that enable effective, mission-driven operations
• Strong knowledge of financial reporting, budgeting, and forecasting
• Experience with accounting and business software (e.g., QuickBooks, Bill.com, Gusto)
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities independently and meet deadlines
• Comfort with process improvement and systems optimization
• Excellent analytical, problem-solving, and decision-making skills
• Strong leadership and communication abilities
• High level of integrity

Preferred

• Experience working in a nonprofit organization
• Familiarity with nonprofit financial reporting and compliance
• Associate’s or Bachelor’s degree in Business Administration, Accounting, Finance, or a related field
• Professional certification such as CPA, ACCA, CFA, or CMA
• Requires discretion and professionalism when handling sensitive financial and personnel information
• Commitment to equity, inclusion, and the organization’s mission

Reporting, Compensation, and Benefits

This position will report to the Executive Director. The salary range for this position is $80,000 – $85,000, commensurate with experience.

This is a flexible/hybrid position, with an office located in Washington, DC. Occasional travel for convenings may be required.

Foundation for Social Connection offers a comprehensive benefits package; retirement contributions; paid leave; and other benefits.

The Foundation for Social Connection is an Equal Opportunity Employer and complies with all federal and District laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis.

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