Business Operations Manager

Jobtailor; Los Angeles (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Jobtailor in Los Angeles seeks a nonprofit financial operations professional to manage accounts receivable, invoicing, and reconciliations for multiple entities. You will support CRM administration, data integrity, and budgeting while coordinating with external vendors and an outside accounting firm.

The role requires 3–5 years in related finance or ops roles, strong Excel skills, and familiarity with cloud-based apps like HubSpot, Bill.com, Tallie, and QuickBooks Online.

Qualifications

• 3–5 years of experience in business operations, bookkeeping, accounting, or nonprofit financial administration.
• 2 years CRM administration experience, including report development, dashboard creation, data management, and object administration; HubSpot is a plus.
• Strong knowledge of accounts receivable, accounts payable, invoicing, reconciliations, and general ledger processes.
• Advanced proficiency in Microsoft Excel or Google Sheets, including pivot tables, formulas, and data analysis.
• Experience with budgeting, financial reporting, and cloud-based business applications.
• Familiarity with PCI-DSS standards and secure financial transaction processing.
• Experience with QuickBooks Online, Bill.com, and Tallie is preferred.
• Experience in nonprofit, guild, union, or entertainment industry association, or CRM migration/software implementation is preferred.

Responsibilities

• Manage accounts receivable, invoicing, payment processing, collections, member billing, and financial reconciliations for both the Guild and Foundation.
• Generate financial reports, post weekly batches and settlements, prepare sales tax worksheets, and support month-end reconciliation activities with an outside accounting firm.
• Contribute to annual budget preparation and monitor departmental spending against established budgets.
• Assist in maintaining data integrity, build reports and dashboards, and support ongoing CRM management.
• Manage software licensing, user provisioning, renewals, and vendor relationships for the organization's cloud-based platforms.
• Participate in planning activities for future database migration and system implementation projects, including documenting business requirements and reviewing functional specifications.
• Coordinate office operations, including facilities, utilities, telecommunications, vendor management, and basic IT support with external service providers.
• Support operational workflows for Contract Services safety courses, the online merchandise store, and annual awards fulfillment.
• Perform other job-related duties as assigned.

Skills

Accounts Receivable

Invoicing

Financial Reporting

CRM Administration

Data Management

Budgeting

Excel Proficiency

PCI-DSS Standards

Tools

HubSpot

Bill.com

Tallie

QuickBooks Online

Job description

• Manage accounts receivable, invoicing, payment processing, collections, member billing, and financial reconciliations for both the Guild and Foundation.
• Generate financial reports, post weekly batches and settlements, prepare sales tax worksheets, and support month-end reconciliation activities with an outside accounting firm.
• Contribute to annual budget preparation and monitor departmental spending against established budgets.
• Assist in maintaining data integrity, build reports and dashboards, and support ongoing CRM management.
• Manage software licensing, user provisioning, renewals, and vendor relationships for the organization's cloud-based platforms.
• Participate in planning activities for future database migration and system implementation projects, including documenting business requirements and reviewing functional specifications.
• Coordinate office operations, including facilities, utilities, telecommunications, vendor management, and basic IT support with external service providers.
• Support operational workflows for Contract Services safety courses, the online merchandise store, and annual awards fulfillment.
• Perform other job-related duties as assigned.

Requirements

• 3–5 years of experience in business operations, bookkeeping, accounting, or nonprofit financial administration.
• 2 two years of relevant CRM administration experience, including report development, dashboard creation, data management, and object administration preferred. Experience with HubSpot is a plus.
• Strong knowledge of accounts receivable, accounts payable, invoicing, reconciliations, and general ledger processes.
• Advanced proficiency in Microsoft Excel or Google Sheets, including pivot tables, formulas, and data analysis.
• Experience supporting budgeting, financial reporting, and cloud-based business applications.
• Familiarity with PCI-DSS standards and secure financial transaction processing.
• Experience with QuickBooks Online, Bill.com, and Tallie is preferred.
• Experience working in a nonprofit, guild, union, or entertainment industry association, or participating in a CRM migration or software implementation, is preferred.

Core Competencies

Demonstrates expertise in accounts receivable, invoicing, financial reporting, and CRM administration, with a strong focus on data integrity and operational efficiency. Proficient in budgeting and financial reconciliations, with experience in cloud-based applications and nonprofit financial administration.

Highest-signal resume keywords

• Accounts Receivable Management
• Financial Reporting
• CRM Administration
• Microsoft Excel Proficiency
• QuickBooks Online Experience

ATS Optimization Keywords

Hard Skills

• Invoicing
• Financial Reconciliation
• Budget Preparation
• Data Management
• Report Development
• Dashboard Creation
• General Ledger Processes
• Payment Processing
• Collections
• Sales Tax Worksheets

Industry Keywords

• Nonprofit Financial Administration
• PCI-DSS Standards
• Database Migration
• Software Implementation
• Vendor Management

Tools & Technologies

• HubSpot
• Bill.com
• Tallie
• Cloud-Based Platforms
• CRM Management