Business Operations Manager

Metric Geo; Emeryville (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Metric Geo is seeking a Business Operations Manager in Emeryville to own business processes, contract administration and internal compliance across public-infrastructure projects.

You will collaborate with senior leadership and project teams to ensure efficient operation, adherence to SOPs and contractual standards, while driving improvements and accountability across multiple ongoing projects.

Qualifications

• Experience leading business operations in the construction sector.
• Proven ability to manage contracts and project documentation.
• Familiarity with public-sector construction and infrastructure projects.

Responsibilities

• Oversee business operations and ensure teams follow SOPs and company policies.
• Monitor compliance and enforce operational guidelines across projects.
• Oversee preparation, administration and tracking of contracts and subcontracts.
• Ensure contract docs are accurate and maintained per requirements.
• Establish and maintain internal processes and SOPs.
• Collaborate with Project Managers to ensure consistency across projects.
• Identify gaps and recommend process improvements for efficiency and accountability.
• Support leadership with reporting, documentation and process management.
• Maintain administrative controls and standards across the project portfolio.

Skills

Operations management

Contract administration

Construction industry experience

Project controls

Process improvement

Compliance and SOPs

Communication with PMs

Job description

Construction | Public Infrastructure | Public Works

We are seeking an experienced Business Operations Manager to join a growing construction business, supporting the operational and administrative functions of the organisation.

This is an important role working closely with senior leadership and project teams to ensure the business operates efficiently, consistently and in line with established procedures, contractual requirements and internal standards.

The successful candidate will have a background in the construction industry, ideally within a contractor delivering public-sector infrastructure projects, such as Caltrans, municipal or other government-funded work.

This is not a traditional administrative position. We are looking for someone who understands how construction businesses operate and can take ownership of business processes, contract administration and internal compliance.

Key Responsibilities

• Oversee business operations and ensure project teams are following company policies, procedures and standard operating procedures (SOPs).
• Monitor compliance across the organisation, ensuring project teams are adhering to established processes and operational guidelines.
• Oversee the preparation, administration and tracking of construction contracts and subcontracts.
• Ensure contract documentation is accurate, complete and maintained in accordance with company requirements.
• Establish, implement and maintain internal processes, procedures and operational guidelines.
• Work closely with Project Managers and other operational personnel to ensure consistency across projects.
• Identify gaps in existing processes and recommend improvements to increase efficiency and accountability.
• Support senior leadership with business operations, reporting, documentation and process management.
• Help ensure the business maintains appropriate administrative controls and operational standards across its project portfolio.

Requirements

• Previous experience in a business operations, contracts administration, construction administration, project controls or similar role within the construction industry.
• Experience working for a general contractor or construction company delivering public-sector projects.
• Familiarity with Caltrans, municipal, public works or other government-funded construction projects.
• Strong understanding of construction contracts, subcontract agreements and project documentation.
• Experience maintaining internal compliance, implementing procedures and ensuring teams follow company processes.
• Strong organisational skills with excellent attention to detail.
• Ability to communicate effectively with Project Managers, senior leadership and wider project teams.
• A proactive approach, with the confidence to identify issues, improve processes and hold teams accountable.

Preferred Experience

• Experience with heavy civil, infrastructure, utilities, transportation or public works contractors.
• Familiarity with public-sector construction requirements and compliance procedures.
• Experience developing or implementing company-wide SOPs and operational processes.
• Experience supporting multiple projects or business divisions simultaneously.