Business Operations Lead

Jobtailor; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Jobtailor in San Francisco, CA seeks a seasoned Operations leader responsible for building systems that power the company’s day-to-day operations and go-to-market efforts. You will own internal operations—procurement, onboarding, vendor management—and partner with engineering to automate and scale processes.

You will design and implement GTM, pipeline, enablement, and deal workflows, working across privacy, legal, sales, product, and finance.

Qualifications

• 10-12+ years of experience in Business and/or GTM operations, revenue operations, BizOps, or strategy and operations.
• Experience building foundations, operating independently, and maintaining high standards.
• Understanding of go-to-market motions including pipeline, enablement, and deal flow.
• Ability to design and build scalable processes as a company grows.
• Experience working across internal ops, GTM, product, and engineering.
• Ability to balance strategic design with hands-on system setup.
• Comfort with ambiguity and ability to bring structure to undefined problems.

Responsibilities

• Build and own systems for internal operations such as procurement, onboarding, and vendor management.
• Develop and improve GTM systems in partnership with engineering to accelerate sales and standardize processes.
• Create scalable deal processes by coordinating with privacy, legal, sales, product, and engineering.
• Collaborate with finance and engineering to tie GTM activities to planning and forecasting.
• Replace ad-hoc workarounds with durable, lightweight systems that scale with the team.
• Identify opportunities to pre-empt bottlenecks and plan infrastructure for growth.
• Make goals legible and focus the team on what matters and where to invest energy.

Skills

GTM operations

Revenue operations

BizOps

Cross-functional collaboration

Process design

Data analysis

Ambiguity tolerance

Job description

Responsibilities

• You'll build the systems that support our company’s most important operations, from how the company runs day to day to how we go to market. The areas below are representative rather than fixed; expect the mix to shift as the company grows and as more of this work becomes automated.
• Own the business' internal operations, areas like procurement, onboarding, and vendor management, and the processes that hold them together.
• Build and improve the systems behind our go-to-market, partnering with engineering to make how we sell faster, more consistent, and increasingly automated.
• Set up systems for smoother deal processes, working cross-functionally with privacy, legal, sales, product, and engineering to help us manage deal volume at scale.
• Partner with finance and engineering to build the systems and reporting that tie our go-to-market—pipeline, deals, revenue—to how we plan and forecast the business.
• Replace ad-hoc workarounds with durable, lightweight systems that hold up as the team grows, building the operational plumbing that’s currently informal or missing.
• Identify opportunities to build or improve systems before they become bottlenecks, and think in terms of the infrastructure the company will need as it scales.
• Make company and team goals legible, and support how we focus our efforts—so the team knows what matters and where to spend its energy.

Requirements

• 10-12+ years in Business and/or GTM operations, revenue operations, BizOps, or strategy and operations, with experience building foundations, operating independently, and holding a high standard.
• An understanding how a go-to-market motion runs including pipeline, enablement, deal flow, with past experience building the systems and infrastructure that make it faster and more consistent.
• Ability to design and build processes, with a clear sense of how a company should operate as it scales.
• Ability to work across internal ops, GTM, product, and engineering, and add value quickly without deep domain ramp-up.
• Ability to design how something should work while also diving into the weeds to stand up the system itself. Low ego, high standards, bias for action.
• Comfort with ambiguity and experience in how to go from 0 to 1 effectively. They bring structure to undefined problems and building from nothing without waiting for a playbook.
• Analytically fluency. They are at home with metrics, systems, and data; able to distill complexity into clarity and build processes others can follow.